Payments Industry News
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World Cup Chargebacks All Merchants Should Prepare For
World Cup chargebacks are coming for merchants who sell tickets, travel, and gear. Learn how to prepare before disputes turn into losses.
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Portfolio-Level Chargeback Monitoring: What MSPs Need to Track
Chargeback monitoring across your portfolio helps MSPs track ratio trends, alerts, and VAMP exposure. Learn how to scale oversight.
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Automated Chargeback Management
Automated chargeback management helps merchants prevent disputes, resolve alerts, and recover revenue. Discover how automation protects your business.
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Understanding Chargeback Thresholds and Monitoring Programs for MSPs
Chargeback thresholds and monitoring programs explained for MSPs. Learn how VAMP, ECP, and CE3.0 affect your portfolio and what controls you need.
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Chargeback Management for the Healthcare and Wellness Industry
Healthcare chargeback management requires more than a reactive strategy. Learn how to reduce disputes, resolve alerts faster, and protect your merchant account.
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How Acquirers Can Reduce Merchant Attrition Through Chargeback Support
Chargeback support helps acquirers reduce merchant attrition and portfolio risk. Learn how structured dispute management can strengthen your service offering.
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How SARs Relate to Chargeback Fraud Reporting
Chargeback fraud can trigger scrutiny beyond ratio penalties. Learn how SARs connect to dispute activity and what merchants can do to protect their accounts.
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Chargeback Liability Shifts: What Acquirers and ISOs Need to Know
Chargeback liability shifts affect your entire portfolio. Learn how acquirers and ISOs can manage exposure, contain risk, and protect merchants at scale.
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Chargeback Management for Digital Goods and Downloads
Chargeback management for digital goods requires a different approach. Learn how to reduce disputes, fight fraud, and protect your merchant account.
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How to Win at Chargeback Reversals
Lots of our competitors out there want you to believe you can achieve chargeback reversals through representment, but that’s fake news.
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Chargeback vs Refund: What’s the Difference?
To a cardholder, the difference between a chargeback and a refund is merely semantics; to them, the end result for them is the same.
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Customer Disputes: What happens?
Let’s look at what happens when a customer disputes a purchase. For many merchants, their understanding of this process begins and ends with chargebacks.
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The Chargeback Process Explained
The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication.
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Representment Explained
Representment is the process by which merchants can dispute a chargeback and recover the revenue at stake.
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Chargebacks and Fraud – What Every Business Should Know
So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late.
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How Does Visa Dispute Intelligence Predict Win Rates?
Visa Dispute Intelligence scores chargebacks to help merchants decide when to pursue representment. Learn how VDI works and how to use it strategically.
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Get to Know DEFLECT: Prevent Chargebacks
Prevent chargebacks by stopping disputes before they start. Learn how DEFLECT shares transaction data early to reduce risk and protect merchant accounts.
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How ChargebackHelp Uses Order Insight to Deflect Disputes
Order Insight helps prevent chargebacks by resolving confusion early. Learn how ChargebackHelp delivers it seamlessly through DEFLECT.
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How ChargebackHelp Simplifies Chargeback Management
Discover how ChargebackHelp streamlines chargeback management by combining alerts, automation, and expert support into one solution merchants can trust.
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What Every Merchant Should Know About Visa RDR
Visa RDR lets merchants resolve disputes automatically before they become chargebacks. Learn how Rapid Dispute Resolution works and how to activate it.
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2025 Chargeback Time Limits Explored and Explained
Understand Chargeback Time Limits to protect your business and manage disputes effectively. Learn all the necessary details.
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How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
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The Dispute Landscape Part I: Fraud, disputes and their phases
This article dives into the “Dispute Landscape,” detailing dispute causes, terms, and definitions to get you up to speed.
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed “Compelling Evidence 3.0” or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
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Get to know RESOLVE: Get Chargeback Alerts
Chargeback alerts give merchants early visibility into disputes so they can act before fees and ratios are impacted. Learn how RESOLVE centralizes alerts.
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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How Chargeback Alerts Power Automated Protection
Learn how chargeback alerts and automation combine to help merchants reduce risk, protect revenue, and simplify chargeback management.
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Mastercom Collaboration as a Competitive Advantage
Mastercom Collaboration helps merchants resolve Mastercard disputes before they escalate. Learn how ChargebackHelp integrates it for early resolution and revenue protection.
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How Automated Chargeback Protection Works
Discover how automated chargeback protection helps merchants reduce manual work, improve dispute outcomes, and scale faster with ChargebackHelp’s integrated platform.
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How Verifi CDRN Helps Merchants Stay Ahead of Chargebacks
Verifi CDRN gives merchants an early edge by resolving disputes before they escalate. Learn how ChargebackHelp makes CDRN easy to implement and scale.
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Ethoca Alerts: The Smart Way to Prevent Chargebacks
Discover how Ethoca alerts help merchants prevent chargebacks. Learn how real-time notifications empower you to take action, reduce risk, and protect your revenue with ChargebackHelp’s solutions.
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How Chargeback Alerts Are Transforming Merchant Risk Management
Discover how chargeback alerts are reshaping merchant risk management, helping businesses prevent disputes, reduce chargebacks, and improve customer satisfaction.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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Chargeback Management for the Healthcare and Wellness Industry
Healthcare chargeback management requires more than a reactive strategy. Learn how to reduce disputes, resolve alerts faster, and protect your merchant account.
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How SARs Relate to Chargeback Fraud Reporting
Chargeback fraud can trigger scrutiny beyond ratio penalties. Learn how SARs connect to dispute activity and what merchants can do to protect their accounts.
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Chargeback Management for Digital Goods and Downloads
Chargeback management for digital goods requires a different approach. Learn how to reduce disputes, fight fraud, and protect your merchant account.
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In-App Purchase Chargeback Management
App chargebacks are harder to prevent and fight than most merchants expect. Learn how to manage in-app purchase disputes and protect your merchant account.
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AI-Powered Chargeback Fraud: What Merchants Can Do to Mitigate Risk
Learn how AI chargeback fraud works, why it is harder to detect, and what merchants can do to protect their accounts and reduce dispute exposure.
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2026 Chargeback Time Limits Explained
Chargeback time limits vary by card network and can be tighter than you think. Learn the 2026 deadlines for Visa, Mastercard, and Amex and how to protect your account.
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Ways to Reduce Chargebacks Without Hurting Sales
Reduce chargebacks without losing sales. Learn practical strategies to prevent disputes, automate alerts, and protect your merchant account.
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VAMP Turns One: How the VAMP Ratio Now Works
Learn what the VAMP ratio measures, how Visa’s thresholds have tightened, and what steps merchants can take to reduce exposure before penalties apply.
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Chargeback Management Services That Protect Your Business
Learn how chargeback management services help merchants prevent disputes, resolve alerts, and recover revenue to protect your merchant account.
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GMAP and What Merchants Should Expect in 2027
GMAP takes effect in April 2027 with new Mastercard thresholds. Learn what changes for merchants and how to protect your account before then.
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Preparing for Mastercard Scam Merchant Monitoring Rules
Mastercard scam merchant monitoring enforcement began July 24, 2026. Learn how to prepare, which triggers apply to you, and how to stay clear of flags.
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Mastercard SMMP and What It Means for Merchants
Mastercard SMMP Scam Merchant Monitoring Program takes effect July 24, 2026. Learn what triggers investigation, who is really at risk, and how to prepare.
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New Mastercom Data Sharing and What It Means for You
The latest Mastercom update changes how issuers evaluate disputes. Learn what it means for your merchant account today.
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Visa VAMP Thresholds Just Got Stricter in 2026
VAMP thresholds dropped from 2.2% to 1.5% on April 1, 2026. Learn what the stricter Visa VAMP ratio means for merchants and how to stay compliant.
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A Quick Look at the Legal History of Chargebacks
Learn about the key developments in the legal history of chargebacks that shaped today’s payment systems and the laws that govern them.
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Understanding Visa’s VAMP
The VAMP is launching on April 1st, 2025. Discover what this means for merchants and acquirers and how to keep your business in compliance.
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Could High Inflation Spur Chargebacks?
Learn effective strategies for managing chargebacks during inflation to protect your business and maintain profitability.
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pAIscreen and ChargebackHelp Team Up to Bring Enhanced Screening and Fraud Prevention To Issuers and Merchants
pAIscreen is pleased to announce it is collaborating with ChargebackHelp, a leader in dispute management, to augment it’s AI-powered, real-time transaction screening solution.
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.