Payments Industry News
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How to Win at Subscription Billing
Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time.
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The Cost of Chargebacks
What is the true cost of chargebacks? “How much?” is a common yet tough question to answer, especially in the payments industry.
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Arbitration is Not Your Friend
Arbitration chargebacks are the “ugly divorce” of transaction disputes. It means you have exhausted all reasonable recourse to resolve a dispute.
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How to Win at Chargeback Reversals
Lots of our competitors out there want you to believe you can achieve chargeback reversals through representment, but that’s fake news.
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Merchant Risk and How to Manage It
So you’re a high-risk merchant; it’s really not the end of the world. High-risk merchants have superior access to global markets and unlimited processing.
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Merchant IDs for High-Risk Verticals
A “merchant ID” or “MID” is the number that identifies one or more merchant accounts that belong to an entity. You need a MID to process payments.
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Chargeback vs Refund: What’s the Difference?
To a cardholder, the difference between a chargeback and a refund is merely semantics; to them, the end result for them is the same.
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Getting Paid: The Wild Ride of Authorizations
Compared to cash purchases, the authorization of credit card transactions is almost comically complicated. To really understand it, you have to read this.
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How to Win at Returns
Who knows what leads to customer returns? Honestly, if you did, you’d probably be reading this from your yacht, anchored off the Seychelles.
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Predictive Analytics for Chargeback Prevention
Understand how predictive analytics helps merchants prevent chargebacks before they happen. Learn how ChargebackHelp integrates predictive tools with alerts.
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Protect Your VAMP Ratio by Deflecting Disputes
Protect your VAMP ratio by preventing disputes from becoming chargebacks. Learn how DEFLECT with Order Insight and Consumer Clarity keeps ratios in check.
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Lower Your VAMP Ratio with Ethoca Alerts
Lower your vamp ratio with Ethoca Alerts. Discover how ChargebackHelp’s solutions prevent chargebacks, reduce costs, and safeguard your merchant account.
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Decoding VAMP: From Confusion to Clarity
Discover what Visa’s VAMP program means for merchants. Learn when fines begin, how thresholds work, and how ChargebackHelp can support compliance.
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GDPR and Chargebacks: What Merchants Need to Know
GDPR chargeback management requires secure handling of personal data. Learn how merchants can align workflows to reduce risks, avoid fines, and build trust.
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Managing Chargebacks in the Voice Payments Era
Voice payments are rising fast. Discover how merchants can manage chargebacks in this new channel and protect revenue with ChargebackHelp solutions.
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Big Changes Coming: VAMP Enforcement Begins October 1st
Visa’s VAMP enforcement begins October 1. Discover how merchants can avoid penalties by improving chargeback management and same-month dispute resolution.
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How to Improve Your Chargeback Win Rate
Chargeback win rate optimization for merchants. Learn how evidence, speed, and automation improve representment outcomes with ChargebackHelp’s RECOVER solution.
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Crypto Exchange Chargeback Management Strategies
Crypto Exchange Chargebacks need proactive prevention and fast resolution. Learn how alerts, automation, and clear evidence reduce risk and protect revenue.
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How Does Visa Dispute Intelligence Predict Win Rates?
Visa Dispute Intelligence scores chargebacks to help merchants decide when to pursue representment. Learn how VDI works and how to use it strategically.
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Get to Know DEFLECT: Prevent Chargebacks
Prevent chargebacks by stopping disputes before they start. Learn how DEFLECT shares transaction data early to reduce risk and protect merchant accounts.
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How ChargebackHelp Uses Order Insight to Deflect Disputes
Order Insight helps prevent chargebacks by resolving confusion early. Learn how ChargebackHelp delivers it seamlessly through DEFLECT.
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How ChargebackHelp Simplifies Chargeback Management
Discover how ChargebackHelp streamlines chargeback management by combining alerts, automation, and expert support into one solution merchants can trust.
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What Every Merchant Should Know About Visa RDR
Visa RDR lets merchants resolve disputes automatically before they become chargebacks. Learn how Rapid Dispute Resolution works and how to activate it.
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2025 Chargeback Time Limits Explored and Explained
Understand Chargeback Time Limits to protect your business and manage disputes effectively. Learn all the necessary details.
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How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
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The Dispute Landscape Part I: Fraud, disputes and their phases
This article dives into the “Dispute Landscape,” detailing dispute causes, terms, and definitions to get you up to speed.
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed “Compelling Evidence 3.0” or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
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Get to know RESOLVE: Get Chargeback Alerts
Chargeback alerts give merchants early visibility into disputes so they can act before fees and ratios are impacted. Learn how RESOLVE centralizes alerts.
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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How Chargeback Alerts Power Automated Protection
Learn how chargeback alerts and automation combine to help merchants reduce risk, protect revenue, and simplify chargeback management.
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Mastercom Collaboration as a Competitive Advantage
Mastercom Collaboration helps merchants resolve Mastercard disputes before they escalate. Learn how ChargebackHelp integrates it for early resolution and revenue protection.
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How Automated Chargeback Protection Works
Discover how automated chargeback protection helps merchants reduce manual work, improve dispute outcomes, and scale faster with ChargebackHelp’s integrated platform.
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How Verifi CDRN Helps Merchants Stay Ahead of Chargebacks
Verifi CDRN gives merchants an early edge by resolving disputes before they escalate. Learn how ChargebackHelp makes CDRN easy to implement and scale.
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Ethoca Alerts: The Smart Way to Prevent Chargebacks
Discover how Ethoca alerts help merchants prevent chargebacks. Learn how real-time notifications empower you to take action, reduce risk, and protect your revenue with ChargebackHelp’s solutions.
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How Chargeback Alerts Are Transforming Merchant Risk Management
Discover how chargeback alerts are reshaping merchant risk management, helping businesses prevent disputes, reduce chargebacks, and improve customer satisfaction.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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Chargeback Accounting for Merchants: What You Need to Know
We’ve covered how to prevent and combat chargebacks extensively, and now we’re going to take a look at chargeback accounting.
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Debit Versus Credit Card Chargebacks: What Merchants Should Know
There can be subtle differences between debit and credit card chargebacks and it’s wise for businesses to understand them.
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How to use AI and Automation to Prevent Chargebacks
Artificial Intelligence anti-fraud and chargeback tools will expand the toolbox for merchants, allowing them to more effectively fight fraud.
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How to Fight Chargebacks as a Small Merchant
Chargebacks are bad for businesses of every size, but for small businesses, even a few chargebacks could quickly evolve into an existential threat.
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Chargeback Reasons: Why Customers Dispute Valid Purchases
Some cardholders end up filing chargebacks on valid purchases, sometimes by mistake, sometimes because they’re looking to commit fraud.
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Merchant Guide to Reducing Holiday Chargebacks
Come January, you’ll likely see an uptick in holiday chargebacks. Late December and January are sometimes referred to as chargeback season.
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Preventing Chargebacks on Black Friday and Cyber Monday
Black Friday and Cyber Monday, in particular, drum up sales, but unfortunately, these shopping holidays can fuel chargebacks as well.
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How to Reduce Chargeback Risk from MOTO Transactions
Before the Web, MOTO, or Mail-Order/Telephone Order transactions were one of the most popular alternatives to in-person shopping.
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Prevent Chargeback Fraud with New Secure Payment Authentication
Fraud and cybercrime are major risks for businesses. Luckily, Google Pay has rolled out secure payment authentication services for merchants.
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GMAP and What Merchants Should Expect in 2027
GMAP takes effect in April 2027 with new Mastercard thresholds. Learn what changes for merchants and how to protect your account before then.
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Preparing for Mastercard Scam Merchant Monitoring Rules
Mastercard scam merchant monitoring enforcement began July 24, 2026. Learn how to prepare, which triggers apply to you, and how to stay clear of flags.
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Mastercard SMMP and What It Means for Merchants
Mastercard SMMP Scam Merchant Monitoring Program takes effect July 24, 2026. Learn what triggers investigation, who is really at risk, and how to prepare.
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New Mastercom Data Sharing and What It Means for You
The latest Mastercom update changes how issuers evaluate disputes. Learn what it means for your merchant account today.
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Visa VAMP Thresholds Just Got Stricter in 2026
VAMP thresholds dropped from 2.2% to 1.5% on April 1, 2026. Learn what the stricter Visa VAMP ratio means for merchants and how to stay compliant.
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A Quick Look at the Legal History of Chargebacks
Learn about the key developments in the legal history of chargebacks that shaped today’s payment systems and the laws that govern them.
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Understanding Visa’s VAMP
The VAMP is launching on April 1st, 2025. Discover what this means for merchants and acquirers and how to keep your business in compliance.
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Could High Inflation Spur Chargebacks?
Learn effective strategies for managing chargebacks during inflation to protect your business and maintain profitability.
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pAIscreen and ChargebackHelp Team Up to Bring Enhanced Screening and Fraud Prevention To Issuers and Merchants
pAIscreen is pleased to announce it is collaborating with ChargebackHelp, a leader in dispute management, to augment it’s AI-powered, real-time transaction screening solution.
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.