Payments Industry News
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A Fraud Is Born: 5 common credit card frauds
Ever ask yourself “how did those credit card numbers get stolen?” You should, since this day and age we’re all potential victims of credit card fraud.
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The Anatomy of Transaction Fees
Calculating your transaction fees can be a real pain in the cashflow. Card schemes like Visa and Mastercard have their own rate structures.
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VISA’s VCR might already be Betamax
To improve how chargebacks are resolved, VISA has introduced the “Visa Claims Resolution Initiative,” otherwise known by the cutting-edge acronym “VCR”.
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Payments Panacea In the Works
What if we told you there is a industry-wide panacea in the works to standardize processing and accommodate third-party payments anywhere.
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Hacking the Hype: The Equifax Breach
Now that all the click-bait panic buttons have been exhausted from the Equifax breach, we take a calm look at it from the perspective of black-hat experts.
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5 Steps to Reduce Checkout Friction
Checkout friction consists of all the different hoops a customer must jump through to buy your product. Some friction is necessary, some isn’t.
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5 mistakes you’re making in fraud prevention
For best practise in fraud prevention merchants must capture key data on each transaction, including customer identity, order details, and user login logs.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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The Future of Authentication
There’s currently a lot of R&D going into creating user authentication tokens and they range from the fascinating to the downright scary.
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Chargeback Reason Codes: An MSP-Level Guide
Chargeback reason codes explained for merchant service providers. Compare Visa, Mastercard, Amex and Discover codes and reduce portfolio risk.
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Chargeback Management Tools Explained
Chargeback management tools explained for merchants. Learn how alerts, order data, and representment automation work together to prevent and manage chargebacks.
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Manage Chargebacks and Protect Your Merchant Account
Manage chargebacks with automation that prevents disputes, resolves alerts early, and recovers revenue while protecting your merchant account.
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Chargeback Management for Dropshippers
Dropshipping chargebacks can drain margins fast. Learn how to prevent disputes, resolve them early, and protect your merchant account.
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How Return Policy Language Can Prevent Chargebacks
Prevent chargebacks with clearer return policy language. Learn which terms cause disputes and how to write refund rules customers actually understand.
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How Customer Verification Reduces Chargeback Exposure
Reduce chargebacks with stronger customer verification. Learn how AVS, security codes, and 3-D Secure lower dispute risk and protect your account.
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How to Control Chargebacks: When to Refund, When to Fight
Learn how to control chargebacks by knowing when to refund and when to fight, including how Mastercard’s SMMP changes the strategy.
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World Cup Chargebacks All Merchants Should Prepare For
World Cup chargebacks are coming for merchants who sell tickets, travel, and gear. Learn how to prepare before disputes turn into losses.
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Automated Chargeback Management
Automated chargeback management helps merchants prevent disputes, resolve alerts, and recover revenue. Discover how automation protects your business.
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A Guide to Dispute and Fraud Notifications
Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.
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Rapid Dispute Resolution FAQs
Get answers to commonly asked questions about Visa’s new dispute resolution tool, Rapid Dispute Resolution.
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A PayPal Chargeback: Is the Seller Protection Program Enough?
PayPal doesn’t exactly protect you from chargebacks. But they do offer a Seller Protection Program to help reduce the number of chargebacks and disputes.
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Get to know RESOLVE: Get Chargeback Alerts
Chargeback alerts give merchants early visibility into disputes so they can act before fees and ratios are impacted. Learn how RESOLVE centralizes alerts.
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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How Chargeback Alerts Power Automated Protection
Learn how chargeback alerts and automation combine to help merchants reduce risk, protect revenue, and simplify chargeback management.
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Mastercom Collaboration as a Competitive Advantage
Mastercom Collaboration helps merchants resolve Mastercard disputes before they escalate. Learn how ChargebackHelp integrates it for early resolution and revenue protection.
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How Automated Chargeback Protection Works
Discover how automated chargeback protection helps merchants reduce manual work, improve dispute outcomes, and scale faster with ChargebackHelp’s integrated platform.
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How Verifi CDRN Helps Merchants Stay Ahead of Chargebacks
Verifi CDRN gives merchants an early edge by resolving disputes before they escalate. Learn how ChargebackHelp makes CDRN easy to implement and scale.
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Ethoca Alerts: The Smart Way to Prevent Chargebacks
Discover how Ethoca alerts help merchants prevent chargebacks. Learn how real-time notifications empower you to take action, reduce risk, and protect your revenue with ChargebackHelp’s solutions.
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How Chargeback Alerts Are Transforming Merchant Risk Management
Discover how chargeback alerts are reshaping merchant risk management, helping businesses prevent disputes, reduce chargebacks, and improve customer satisfaction.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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Chargeback Reason Codes: An MSP-Level Guide
Chargeback reason codes explained for merchant service providers. Compare Visa, Mastercard, Amex and Discover codes and reduce portfolio risk.
-
Chargeback Management Tools Explained
Chargeback management tools explained for merchants. Learn how alerts, order data, and representment automation work together to prevent and manage chargebacks.
-
Manage Chargebacks and Protect Your Merchant Account
Manage chargebacks with automation that prevents disputes, resolves alerts early, and recovers revenue while protecting your merchant account.
-
Chargeback Management for Dropshippers
Dropshipping chargebacks can drain margins fast. Learn how to prevent disputes, resolve them early, and protect your merchant account.
-
How Return Policy Language Can Prevent Chargebacks
Prevent chargebacks with clearer return policy language. Learn which terms cause disputes and how to write refund rules customers actually understand.
-
How Customer Verification Reduces Chargeback Exposure
Reduce chargebacks with stronger customer verification. Learn how AVS, security codes, and 3-D Secure lower dispute risk and protect your account.
-
How to Control Chargebacks: When to Refund, When to Fight
Learn how to control chargebacks by knowing when to refund and when to fight, including how Mastercard’s SMMP changes the strategy.
-
World Cup Chargebacks All Merchants Should Prepare For
World Cup chargebacks are coming for merchants who sell tickets, travel, and gear. Learn how to prepare before disputes turn into losses.
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Automated Chargeback Management
Automated chargeback management helps merchants prevent disputes, resolve alerts, and recover revenue. Discover how automation protects your business.
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Takeaways From NFIB’s Updated Chargeback Guide
A summary of NFIB’s newest chargeback guide for merchants to help protect business and preserve revenue in 2025.
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Chargebacks 2025: What Merchants Need to Know
Complex changes are coming to the chargeback process for merchants in 2025. Learn how to utilize the changes to lower chargebacks in 2025.
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Understanding the EU’s Strong Customer Authentication Requirements
Strong Customer Authentication requires banks to ask for a second form of ID to confirm that the person using a credit card is the cardholder.
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CFPB Extends Chargebacks to Buy Now, Pay Later Programs
Merchants may have used BNPL to dodge chargebacks; but now, that’s changed. However, with the right strategies and tools, merchants can still limit them.
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Visa’s Acquirer Monitoring Program: How it affects merchants (updated)
Visa will retire its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) for merchants in the Visa Europe region.
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Chargeback Prevention Tools Explained
How each tool works, why they’re important to merchants and how ChargebackHelp integrates them.
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How is Artificial Intelligence Impacting Fraud and Chargebacks?
Understanding what AI is and isn’t, and how it affects dispute management. Everything a merchant needs to know.
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Bot vs. Bot: How Artificial Intelligence both drives and fights fraud
There is an arms race underway between hackers that use AI to commit fraud and the “white hat” AI that can be used to fight back.
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Game Over for Fraud in the Video Game Industry
The global video game industry is absolutely massive, with $385 billion generated in 2023 alone; it is also, however, plagued by chargebacks.
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.