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  • Compelling Evidence

Visa’s Compelling Evidence 3.0: Why you should (not) be worried

Dubbed "Compelling Evidence 3.0" or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.

Mike Conway2025-03-14T18:03:22+00:00January 31, 2023|Categories: Disputes, Fraud, Industry|Tags: chargeback, first-party fraud, friendly fraud, visa dispute, visa merchant rules|
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  • Fraud Prevention

Five Most Common Types of Fraud Merchants Must Watch For

Criminals like to play the Grinch, committing these common types of frauds against businesses and consumers alike.

Mike Conway2025-01-25T21:03:18+00:00January 18, 2023|Categories: Chargebacks, Fraud, Merchant Tips|Tags: chargeback fraud, criminal fraud, first-party fraud, fraud monitoring, fraud prevention, friendly fraud|
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The Ethoca Report on First-Party Fraud

Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.

Mike Conway2025-02-03T17:17:22+00:00January 11, 2023|Categories: Chargebacks, Fraud, Merchant Tips|Tags: chargeback fraud, chargeback vs refund, criminal fraud, ethoca, ethoca alerts, first-party fraud, refunds|
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  • Chargeback Fraud and Returns

Battle Chargeback Fraud and Returns During the Holiday Season

'Tis the season for holiday shopping and that also means the season for holiday chargeback fraud and returns is fast approaching.

Mike Conway2025-01-25T21:04:36+00:00November 4, 2022|Categories: Chargebacks, Fraud|Tags: chargeback fraud, chargeback prevention, holidays, returns|
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  • Q4 2022 Fraud

Q4 2022: Fraud Remains a Major Issue For Merchants

In this Q4 2022 report, we’re going to cover some of the most common types of fraud and the measures you can take to prevent or mitigate them.

Mike Conway2025-01-25T21:05:08+00:00September 21, 2022|Categories: Chargebacks, Fraud, Merchant Tips|Tags: quarterly update|
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  • Eliminate Fraud

Eliminate Friendly Fraud with DEFLECT and Order Insight

In our webinar "Eliminate Friendly Fraud Before It Starts," ChargebackHelp and Verifi provide merchants with crucial insider knowledge.

Mike Conway2025-01-25T21:16:14+00:00November 17, 2021|Categories: CBH+, Fraud|Tags: ChargebackHelp, deflect, friendly fraud, Order Insight|
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  • woman reviewing proramming

Do You Need Manual Review to Prevent Fraud?

It’s not a question of “if” manual review is needed, but of “where” can it be most effective. Let’s review where manual review can be effective.

Mike Conway2025-01-25T21:16:53+00:00September 21, 2021|Categories: Fraud, Merchant Tips|Tags: fraud prevention, pre-authorization|
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  • Gift Cards

Gift Cards: A Cautionary Tale

They may be intended for the act of giving but gift cards are also the de facto currency for fraud online, since they're as anonymous as cash.

Mike Conway2025-01-25T21:31:54+00:00January 19, 2021|Categories: Fraud, Merchant Tips|Tags: credit card fraud, data breaches, data capture, fraud monitoring, returns|
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  • Blacklists

Are Blacklists Effective for Fraud Prevention?

Blacklisting is not a cure-all against eCommerce fraud even if it employs some useful mechanisms for catching suspected fraud.

Mike Conway2025-01-25T21:32:08+00:00January 18, 2021|Categories: Fraud|Tags: data capture, fraud monitoring, fraud prevention|
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  • Desktop Dispute Notifications

A Guide to Dispute and Fraud Notifications

Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.

Mike Conway2024-11-25T18:18:54+00:00September 9, 2020|Categories: Chargeback Alerts, Disputes, Fraud|Tags: dispute management, dispute resolution, ecommerce, merchant accounts, payment processing|
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  • Visa Word Cloud

Prevent Alerts With Visa’s Rapid Dispute Resolution

Visa's RDR expedites fraud resolution with automated responses to disputes based on predefined rules set by the merchant.

Mike Conway2025-01-25T21:36:47+00:00July 24, 2020|Categories: Chargebacks, Fraud|Tags: cdrn, ChargebackHelp, dispute resolution, Order Insight, RDR, refunds, visa, visa claims resolution|
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  • false declines

Mastercard Introduces Connected Intelligence: Reduce your false declines

Mastercard's Connected Intelligence will help identify weak links in transaction streams regarding fraud detection and false declines.

Mike Conway2025-01-25T21:36:59+00:00June 18, 2020|Categories: Fraud, Industry, Processing|Tags: chargeback protection, industry, mastercard, merchant services|
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