First-party chargeback fraud is a major issue for businesses, including restaurants, retailers, service providers, and more. First-party chargeback fraud occurs when the cardholder himself uses the chargeback process to defraud a business. Essentially, they can game the system to get money back, [...]
The European Union (EU) has become a leader in consumer protection. This can create some complications for businesses, including merchants, banks, payment processors, and other stakeholders. In the long run, many of the EU’s efforts could benefit businesses, but it’s [...]
Imagine this: You’re a restaurateur and the lunch rush finally eases, tables clearing out, the flood of orders now cooling to a trickle. Another fantastic few hours for your thriving business, with great food and excellent customer service drawing patrons [...]
Christmas songs sing from the speakers overhead in your brick-and-mortar store, or perhaps your laptop as you work on your online merchant website. Sales have been up, up, up, holiday shoppers flocking to your business. 2025 fast approaches and it’ll [...]
Shopping has evolved at a rapid pace in modern times. Just a few hundred years ago, stores were relatively rare and generally small. Now, massive shopping malls are stuffed with stores selling vast ranges and quantities of goods, and online [...]
Chargebacks are a major hassle and risk for merchants. Besides losing revenue from a transaction, merchants will also have to pay chargeback fees. Worse yet, a rising chargeback ratio could result in increased processing costs for every transaction ( including [...]
Chargebacks are a serious threat to businesses big and small. Half of merchants report that chargebacks are on the rise, and on average, associated costs have been increasing by 10% year-over-year (YOY). It’s crucial for managers, business owners, and other [...]
If you're in the travel industry, you're more familiar with chargebacks than most merchants. However, you may not be familiar with the tools available to reduce and manage chargebacks.
These days, criminals like to play the role of Grinch, stealing from businesses and consumers alike. Businesses need to know what to watch for, so let’s take a gander at some of the most common holiday scams and criminal activities.
Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.
'Tis the season for holiday shopping and that also means the season for holiday chargeback fraud and returns is fast approaching. Sometimes returns can result in chargebacks, so it’s especially careful to pay close attention to them. Fortunately, you can [...]
The Metaverse is building the internet as an "experience." Fraudsters are currently "experiencing" ways to perpetrate scams on merchants and it’s only a matter of time before they succeed.