If you’ve been reading up on chargebacks, you may find yourself confused by the plethora of terms, some of which can sound rather contradictory and/or confusingly similar to one another. One of the fundamental definitions you should familiarize yourself with [...]
Chargebacks have become a major headache for businesses. While chargebacks are designed to protect cardholders from fraud, in practice, they are also fueling fraud against merchants. Unfortunately, some cardholders have realized that they can abuse the chargeback process, unfairly targeting [...]
At first glance, friendly fraud may seem like a bit of an oxymoron. Indeed, that’s a relevant criticism, and many people in the industry are starting to use the term “first party” fraud instead. In a sense, first party fraud [...]
Fraud is a huge risk for merchants and while security technologies and protocols have been improving, serious threats remain. Any merchant who wants to succeed, or better yet, excel, will need to take fraud fighting seriously at both the pre [...]
If you're in the travel industry, you're more familiar with chargebacks than most merchants. However, you may not be familiar with the tools available to reduce and manage chargebacks.
Dubbed "Compelling Evidence 3.0" or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
These days, criminals like to play the role of Grinch, stealing from businesses and consumers alike. Businesses need to know what to watch for, so let’s take a gander at some of the most common holiday scams and criminal activities.
Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.