Payments Industry News
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Chargeback Reason Codes: An MSP-Level Guide
Chargeback reason codes explained for merchant service providers. Compare Visa, Mastercard, Amex and Discover codes and reduce portfolio risk.
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Chargeback Management Tools Explained
Chargeback management tools explained for merchants. Learn how alerts, order data, and representment automation work together to prevent and manage chargebacks.
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GMAP and What Merchants Should Expect in 2027
GMAP takes effect in April 2027 with new Mastercard thresholds. Learn what changes for merchants and how to protect your account before then.
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Mastercard Acquirer Collaboration Ends in January 2027
Mastercard Acquirer Collaboration ends January 4, 2027 in the US and Canada. Learn what the decommission means for acquirers and how to close coverage gaps.
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Manage Chargebacks and Protect Your Merchant Account
Manage chargebacks with automation that prevents disputes, resolves alerts early, and recovers revenue while protecting your merchant account.
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Mastercard GMAP Compliance for Merchant Portfolios
Mastercard GMAP takes effect April 2027 with new fraud and chargeback thresholds. Learn what changes for merchant portfolios and how to prepare now.
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Chargeback Management for Dropshippers
Dropshipping chargebacks can drain margins fast. Learn how to prevent disputes, resolve them early, and protect your merchant account.
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Mastercard Global Merchant Audit Program Explained
Mastercard Global Merchant Audit Program takes effect in 2027. Learn what GMAP changes for merchant portfolios and how to prepare before the deadline.
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How Return Policy Language Can Prevent Chargebacks
Prevent chargebacks with clearer return policy language. Learn which terms cause disputes and how to write refund rules customers actually understand.
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What is First-Party Fraud?
Understand the impact of first-party fraud. Learn about the strategies and prevention methods to protect your business.
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Chargebacks: A $100 Billion Dollar Problem
Learn how to detect and prevent first party fraud in your business. Stay one step ahead of fraudsters with these strategies and tools.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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Takeaways From NFIB’s Updated Chargeback Guide
A summary of NFIB’s newest chargeback guide for merchants to help protect business and preserve revenue in 2025.
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What is Chargeback Representment?
Learn everything you need to know about representment and how it can help protect your business and reduce chargebacks.
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Chargebacks 2025: What Merchants Need to Know
Complex changes are coming to the chargeback process for merchants in 2025. Learn how to utilize the changes to lower chargebacks in 2025.
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Merchant Guide to Chargebacks and Refund Requests
Discover the key differences between chargebacks and refunds. Learn how they can impact merchants and why chargebacks can be more costly in the long run.
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How to Prevent and Fight Chargeback Fraud
First-party chargeback fraud is a major issue for businesses, including restaurants, retailers, service providers, and more.
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Industries and Businesses Most At Risk of Chargebacks
Chargebacks are a major threat to most small and medium enterprise. But which small businesses experience the highest chargeback risks?
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How Does Visa Dispute Intelligence Predict Win Rates?
Visa Dispute Intelligence scores chargebacks to help merchants decide when to pursue representment. Learn how VDI works and how to use it strategically.
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Get to Know DEFLECT: Prevent Chargebacks
Prevent chargebacks by stopping disputes before they start. Learn how DEFLECT shares transaction data early to reduce risk and protect merchant accounts.
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How ChargebackHelp Uses Order Insight to Deflect Disputes
Order Insight helps prevent chargebacks by resolving confusion early. Learn how ChargebackHelp delivers it seamlessly through DEFLECT.
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How ChargebackHelp Simplifies Chargeback Management
Discover how ChargebackHelp streamlines chargeback management by combining alerts, automation, and expert support into one solution merchants can trust.
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What Every Merchant Should Know About Visa RDR
Visa RDR lets merchants resolve disputes automatically before they become chargebacks. Learn how Rapid Dispute Resolution works and how to activate it.
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2025 Chargeback Time Limits Explored and Explained
Understand Chargeback Time Limits to protect your business and manage disputes effectively. Learn all the necessary details.
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How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
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The Dispute Landscape Part I: Fraud, disputes and their phases
This article dives into the “Dispute Landscape,” detailing dispute causes, terms, and definitions to get you up to speed.
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed “Compelling Evidence 3.0” or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
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Get to know RESOLVE: Get Chargeback Alerts
Chargeback alerts give merchants early visibility into disputes so they can act before fees and ratios are impacted. Learn how RESOLVE centralizes alerts.
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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How Chargeback Alerts Power Automated Protection
Learn how chargeback alerts and automation combine to help merchants reduce risk, protect revenue, and simplify chargeback management.
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Mastercom Collaboration as a Competitive Advantage
Mastercom Collaboration helps merchants resolve Mastercard disputes before they escalate. Learn how ChargebackHelp integrates it for early resolution and revenue protection.
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How Automated Chargeback Protection Works
Discover how automated chargeback protection helps merchants reduce manual work, improve dispute outcomes, and scale faster with ChargebackHelp’s integrated platform.
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How Verifi CDRN Helps Merchants Stay Ahead of Chargebacks
Verifi CDRN gives merchants an early edge by resolving disputes before they escalate. Learn how ChargebackHelp makes CDRN easy to implement and scale.
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Ethoca Alerts: The Smart Way to Prevent Chargebacks
Discover how Ethoca alerts help merchants prevent chargebacks. Learn how real-time notifications empower you to take action, reduce risk, and protect your revenue with ChargebackHelp’s solutions.
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How Chargeback Alerts Are Transforming Merchant Risk Management
Discover how chargeback alerts are reshaping merchant risk management, helping businesses prevent disputes, reduce chargebacks, and improve customer satisfaction.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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BNPL Chargebacks Explained: What Merchants Need to Know
BNPL chargebacks are rising fast as Buy Now Pay Later adoption grows. Learn what makes these disputes unique and how merchants can manage them effectively.
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A Look Into Gen Z Chargeback Behavior
Explore chargeback behavior among Gen Z shoppers and learn how merchants can prevent disputes through alerts, transparency, and proactive communication.
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Preventing Chargebacks in Social Commerce
Chargeback prevention is vital for merchants selling on social platforms like TikTok and Instagram. Learn proven strategies to reduce disputes and protect revenue.
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Managing Chargebacks in the Travel Industry
Managing chargebacks in the travel industry requires clear policies, proactive alerts, and strong evidence to reduce disputes and protect revenue.
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Chargeback Management Do’s and Don’ts
Chargeback management is filled with avoidable mistakes. Learn what merchants should do, and stop doing, to reduce chargebacks and protect revenue.
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Preventing Chargebacks with Rapid Dispute Resolution
Rapid dispute resolution helps merchants prevent chargebacks automatically, protect revenue, and lower fees. Learn how ChargebackHelp makes setup simple.
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Chargeback Prevention in High-Risk Industries
Chargeback prevention is critical for high-risk merchants. Learn how to stay below chargeback thresholds, avoid penalties, and protect payment processing access.
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How to Set Up Chargeback Management for Your Business
Learn how to set up chargeback management for your business with tools like alerts, representment, and transaction data. Discover solutions to stay compliant and protected.
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Mastercard Report on the True Cost of Chargebacks in 2025
Protect your business by understanding the true cost of chargebacks in 2025 and how to prevent unnecessary losses with modern solutions.
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Mastercard Introduces Connected Intelligence: Reduce your false declines
Mastercard’s Connected Intelligence will help identify weak links in transaction streams regarding fraud detection and false declines.
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Is This the Death of Chargebacks?
ChargebackHelp Plus (CBH+) in concert with Visa/Mastercard issuers, could very well usher in the death of chargebacks as we know them.
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Visa & MasterCard Mandate for Subscription Transactions – What it means?
Storing payment credentials speeds up transactions but can be abused. The Visa & MasterCard Mandate requires merchants to disclose stored card info for compliance.
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PayPal Chargebacks- Everything You Should Know
This article gives a better insight into the nuances related to PayPal Chargeback Fees and help you understand what they constitute and when are they applied
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How Does Zero Liability Policy Affect Merchants
Visa and MasterCard have “zero liability” policies in place in order to protect consumers against fraud. But how do how zero liability policies work?
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A Brief History of Credit Cards
Credit cards are old technology — old as money, maybe just as old as writing.So let’s take a short trip into the long history of credit cards.
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A Closer Look at Processors
Payment processors are very important, so it’s crucial for merchants to have some insider knowledge about them and the services they provide.
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The Cost of Chargebacks
What is the true cost of chargebacks? “How much?” is a common yet tough question to answer, especially in the payments industry.
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Merchant Risk and How to Manage It
So you’re a high-risk merchant; it’s really not the end of the world. High-risk merchants have superior access to global markets and unlimited processing.
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.