The Best Dispute Management Software in 2024
What your should be looking for in the dispute management ecosystem.
What Are Chargeback Ratios?
Everything you need to know about this crucial business metric, why it matters, and what you can do to stay in the green.
How is Artificial Intelligence Impacting Fraud and Chargebacks?
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
Chargebacks Are Still a Threat in the Era of EMV
The EMV rollout has greatly reduced card-present fraud, however, scammers can still use social engineering and other exploits to compromise smart chip protections.
Bot vs. Bot: How Artificial Intelligence both drives and fights fraud
There is an arms race underway between hackers that use AI to commit fraud and the "white hat" AI that can be used to fight back.
Here’s How Fraudsters Can “Phish” For Chargebacks
For businesses big and small, cybersecurity is crucial. Lax security practices not only create vulnerabilities but can also result in fines from authorities and potentially even lawsuits. Phishing can lead to fraudulent transactions, which can lead to chargebacks.
eSkimmers and Chargebacks
EMV chips have made it virtually impossible to spoof physical cards, but these chips do little to prevent card-not-present fraud. eCommerce entrepreneurs commonly believe that skimmers are a brick-and-mortar problem. However, they're now more vulnerable to skimming than card-present merchants ever were.
When Fraud Attacks in the Metaverse, Be Ready
The Metaverse is building the internet as an "experience." Fraudsters are currently "experiencing" ways to perpetrate scams on merchants and it’s only a matter of time before they succeed.
New Mandate! The Mastercard Acquirer Collaboration explained
Not only can we explain this bewildering mandate, we can help you contain the cost and maintain smooth processing.
Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
There are steps you can take to effectively prevent and reverse chargebacks. Fighting them requires a proactive approach, and when done right, this approach delivers significant ROI.
What Are Chargebacks?
Many merchants and entrepreneurs have heard of chargebacks but may not understand exactly what they are. That’s why we’re going to outline what chargebacks are, where they came from, and what the chargeback process looks like.
The Four Most Common Dispute Management Services
Dispute management is not unlike a bag of golf clubs, where you’ll need different woods and wedges for specific parts of the fairway. Each management service has a particular application and building the right “bag” depends on knowing which circumstances each service is needed for.