“As a small business, credit card transactions are essential to ensure a convenient experience for your customers. Unfortunately, credit card transactions are subject to chargebacks that are not only frustrating, but hurt your bottom line.” - NFIB Chargeback Guide The [...]
Chargebacks are a grave threat for businesses of every size, but for small businesses, even a few chargebacks could quickly evolve into an existential threat. Not only do merchants stand to lose revenue from the sale, but they will also [...]
What your should be looking for in the dispute management ecosystem.
Everything you need to know about this crucial business metric, why it matters, and what you can do to stay in the green.
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
The EMV rollout has greatly reduced card-present fraud, however, scammers can still use social engineering and other exploits to compromise smart chip protections.
There is an arms race underway between hackers that use AI to commit fraud and the "white hat" AI that can be used to fight back.
For businesses big and small, cybersecurity is crucial. Lax security practices not only create vulnerabilities but can also result in fines from authorities and potentially even lawsuits. Phishing can lead to fraudulent transactions, which can lead to chargebacks.
EMV chips have made it virtually impossible to spoof physical cards, but these chips do little to prevent card-not-present fraud. eCommerce entrepreneurs commonly believe that skimmers are a brick-and-mortar problem. However, they're now more vulnerable to skimming than card-present merchants ever were.
The Metaverse is building the internet as an "experience." Fraudsters are currently "experiencing" ways to perpetrate scams on merchants and it’s only a matter of time before they succeed.
Not only can we explain this bewildering mandate, we can help you contain the cost and maintain smooth processing.
There are steps you can take to effectively prevent and reverse chargebacks. Fighting them requires a proactive approach, and when done right, this approach delivers significant ROI.