How To Profit From Returns
Hidden or non-existent return policies cost your business more than you might think. See how a good return policy can be an asset to sales and customer retention.
What is Secure Remote Commerce?
SRC enables universal payment profiles that can be used across the web, so consumers don’t have to create profiles and authenticate at every single point of sale.
A Guide to Disputes with the Big Four Issuing Banks
Set an expectation baseline when dealing with issuers in transaction disputes. A good place to start is by understanding the dispute policies of the "Big Four" issuers: Bank of America, JP Morgan Chase, Wells Fargo and Citibank.
American Express Chargebacks – How Different Are They?
AMEX is its own issuer. That can make a huge difference for some merchants, and not in a good way. Find out what's at stake dealing with AMEX disputes.
Dispute Management for the Travel Industry
If you're in the travel industry, you're more familiar with chargebacks than most merchants. However, you may not be familiar with the tools available to reduce and manage chargebacks.
Subscription Merchants: New Visa mandate for free trials
Effective this April: Review the new Visa rules for subscriptions initiated by free trial offers to enhance transparency for cardholders and help reduce disputes for merchants.