What’s In Your Wallet: Data breaches and you

Data hacks have far reaching consequences that affect all of us, especially merchants. While hacks of big data aggregators like CapitalOne make sensational headlines, smaller businesses like yours are the preferred target of hackers looking to steal and sell data.

Pumping Up Your Descriptors

There's a dizzying array of solutions out there that that prevent and resolve transaction disputes in the merchant's favor. Often times, one suite of services over laps with others, and [...]

Arbitration is Not Your Friend

Arbitration chargebacks are the "ugly divorce" of transaction disputes. It means you have exhausted all reasonable recourse to resolve a dispute between you, the cardholder, and the banks, and you [...]

Compelling Evidence Explained

We say it all the time at ChargebackHelp, “Knowledge is power.” And representment is another case in point. If you know when you should represent against a chargeback, your chances [...]

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