News and Information
What Are Chargebacks?
Many merchants know of chargebacks but may not fully understand them. We’ll explain what they are, their origins, and how the process works.
The Four Most Common Dispute Management Services
Chargebacks are a major threat for merchants online and IRL. Fortunately, companies can use dispute management services, to reduce risks.
Confirm Your Deliveries, Retain Your Revenue
Your money rides along with that package, and without that delivery confirmation, your revenue can float away if a dispute arises.
How We Connect Merchants to Dispute Management
Today, we're going under the hood of CBH+ to show off how it connects merchants to the most effective dispute management tools.
Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
What is 3D Secure (2.0 Edition)?
Technically speaking, 3D Secure (3DS) is an authentication process where three "domains" (hence 3D) are involved in authorizing a transaction.