Payments Industry News
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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BNPL Chargebacks Explained: What Merchants Need to Know
BNPL chargebacks are rising fast as Buy Now Pay Later adoption grows. Learn what makes these disputes unique and how merchants can manage them effectively.
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A Look Into Gen Z Chargeback Behavior
Explore chargeback behavior among Gen Z shoppers and learn how merchants can prevent disputes through alerts, transparency, and proactive communication.
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Using Shopify’s Tools to Fight Chargebacks
Learn how to use Shopify’s dispute dashboard to fight chargebacks, automate parts of your response process, and avoid common mistakes when submitting evidence.
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Preventing Chargebacks in Social Commerce
Chargeback prevention is vital for merchants selling on social platforms like TikTok and Instagram. Learn proven strategies to reduce disputes and protect revenue.
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How to Respond to a Chargeback on Shopify
Learn how to respond to a chargeback on Shopify, navigate Shopify’s dispute resolution system, and explore support options from chargeback management experts.
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Managing Chargebacks in the Travel Industry
Managing chargebacks in the travel industry requires clear policies, proactive alerts, and strong evidence to reduce disputes and protect revenue.
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Chargeback Management Do’s and Don’ts
Chargeback management is filled with avoidable mistakes. Learn what merchants should do, and stop doing, to reduce chargebacks and protect revenue.
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Spotting Risky Orders Before They Ship
Prevent chargebacks on Shopify by spotting risky orders before they ship by identifying common red flags like mismatched addresses, suspicious email domains, and bulk orders of high-resale items.
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Chargeback Reason Codes: An MSP-Level Guide
Chargeback reason codes explained for merchant service providers. Compare Visa, Mastercard, Amex and Discover codes and reduce portfolio risk.
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Chargeback Management Tools Explained
Chargeback management tools explained for merchants. Learn how alerts, order data, and representment automation work together to prevent and manage chargebacks.
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Manage Chargebacks and Protect Your Merchant Account
Manage chargebacks with automation that prevents disputes, resolves alerts early, and recovers revenue while protecting your merchant account.
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Chargeback Management for Dropshippers
Dropshipping chargebacks can drain margins fast. Learn how to prevent disputes, resolve them early, and protect your merchant account.
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How Return Policy Language Can Prevent Chargebacks
Prevent chargebacks with clearer return policy language. Learn which terms cause disputes and how to write refund rules customers actually understand.
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How Customer Verification Reduces Chargeback Exposure
Reduce chargebacks with stronger customer verification. Learn how AVS, security codes, and 3-D Secure lower dispute risk and protect your account.
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How to Control Chargebacks: When to Refund, When to Fight
Learn how to control chargebacks by knowing when to refund and when to fight, including how Mastercard’s SMMP changes the strategy.
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World Cup Chargebacks All Merchants Should Prepare For
World Cup chargebacks are coming for merchants who sell tickets, travel, and gear. Learn how to prepare before disputes turn into losses.
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Automated Chargeback Management
Automated chargeback management helps merchants prevent disputes, resolve alerts, and recover revenue. Discover how automation protects your business.
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Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
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New Mandate! The Mastercard Acquirer Collaboration explained
Acquirers must now purchase and distribute non-Ethoca alerts, a new mandatory workflow called “Acquirer Collaboration” by Mastercard.
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Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
Dispute management providers like ChargebackHelp integrate the right tools across all payment networks into one platform.
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The Four Most Common Dispute Management Services
Chargebacks are a major threat for merchants online and IRL. Fortunately, companies can use dispute management services, to reduce risks.
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Confirm Your Deliveries, Retain Your Revenue
Your money rides along with that package, and without that delivery confirmation, your revenue can float away if a dispute arises.
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How To Profit From Returns
Returns are expensive, but chargebacks cost even more, so you do need a sensible and visible returns policy.
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A Guide to Disputes with the Big Four Issuing Banks
Here’s everything you need to know about handling chargeback disputes with the big four credit card companies and banks.
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Managing Disputes on Stripe
Stripe offers a cutting-edge solution for digital payments, but merchants still face disputes and chargebacks on the platform.
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In-House or Out-Sourced Dispute Management? What You Need to Know
Dispute management is a balancing act. You want to protect your bottom line from fraud and chargebacks, but keep your costs low.
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Get to know RESOLVE: Get Chargeback Alerts
Chargeback alerts give merchants early visibility into disputes so they can act before fees and ratios are impacted. Learn how RESOLVE centralizes alerts.
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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How Chargeback Alerts Power Automated Protection
Learn how chargeback alerts and automation combine to help merchants reduce risk, protect revenue, and simplify chargeback management.
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Mastercom Collaboration as a Competitive Advantage
Mastercom Collaboration helps merchants resolve Mastercard disputes before they escalate. Learn how ChargebackHelp integrates it for early resolution and revenue protection.
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How Automated Chargeback Protection Works
Discover how automated chargeback protection helps merchants reduce manual work, improve dispute outcomes, and scale faster with ChargebackHelp’s integrated platform.
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How Verifi CDRN Helps Merchants Stay Ahead of Chargebacks
Verifi CDRN gives merchants an early edge by resolving disputes before they escalate. Learn how ChargebackHelp makes CDRN easy to implement and scale.
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Ethoca Alerts: The Smart Way to Prevent Chargebacks
Discover how Ethoca alerts help merchants prevent chargebacks. Learn how real-time notifications empower you to take action, reduce risk, and protect your revenue with ChargebackHelp’s solutions.
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How Chargeback Alerts Are Transforming Merchant Risk Management
Discover how chargeback alerts are reshaping merchant risk management, helping businesses prevent disputes, reduce chargebacks, and improve customer satisfaction.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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Understanding the Chargeback Process in 2025
Understand the chargeback process and how it affects your transactions. Learn the steps to manage disputes effectively.
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Chargebacks are Big Business: The Unique Challenge Large Merchants Face
Understand the chargeback challenges faced by large businesses. Discover how size impacts dispute management and fraud.
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pAIscreen and ChargebackHelp Team Up to Bring Enhanced Screening and Fraud Prevention To Issuers and Merchants
pAIscreen is pleased to announce it is collaborating with ChargebackHelp, a leader in dispute management, to augment it’s AI-powered, real-time transaction screening solution.
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What Defines Fraudulent Chargebacks?
Understand the difference between legitimate and fraudulent chargebacks. Learn how to protect your business and minimize the impact of chargeback fraud.
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2025 Merchant Guide to Lowering Chargebacks Under 0.56%
Learn how to effectively lower chargebacks to below 0.56 percent and protect your business with practical strategies and solutions.
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What are Acquirer Reference Numbers (ARN)?
Learn about the Acquirer Reference Number and its importance in payment processing. Understand how this unique identifier helps track and trace transactions.
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Fight Chargebacks With Our Chargeback Rebuttal Letter Template
Learn how to write an effective chargeback rebuttal letter with our step-by-step guide. Lower your chargeback rate and fees with our template.
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Why use a Chargeback Management Platform?
Optimize your chargeback management with the right platform. Discover the benefits of using a chargeback management platform for your business.
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Reducing Chargebacks in the Era of Subscriptions
Prevent subscription chargebacks and protect your revenue. Discover effective strategies to minimize the risk of chargebacks in your subscription business.
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GMAP and What Merchants Should Expect in 2027
GMAP takes effect in April 2027 with new Mastercard thresholds. Learn what changes for merchants and how to protect your account before then.
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Preparing for Mastercard Scam Merchant Monitoring Rules
Mastercard scam merchant monitoring enforcement began July 24, 2026. Learn how to prepare, which triggers apply to you, and how to stay clear of flags.
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Mastercard SMMP and What It Means for Merchants
Mastercard SMMP Scam Merchant Monitoring Program takes effect July 24, 2026. Learn what triggers investigation, who is really at risk, and how to prepare.
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New Mastercom Data Sharing and What It Means for You
The latest Mastercom update changes how issuers evaluate disputes. Learn what it means for your merchant account today.
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Visa VAMP Thresholds Just Got Stricter in 2026
VAMP thresholds dropped from 2.2% to 1.5% on April 1, 2026. Learn what the stricter Visa VAMP ratio means for merchants and how to stay compliant.
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A Quick Look at the Legal History of Chargebacks
Learn about the key developments in the legal history of chargebacks that shaped today’s payment systems and the laws that govern them.
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Understanding Visa’s VAMP
The VAMP is launching on April 1st, 2025. Discover what this means for merchants and acquirers and how to keep your business in compliance.
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Could High Inflation Spur Chargebacks?
Learn effective strategies for managing chargebacks during inflation to protect your business and maintain profitability.
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pAIscreen and ChargebackHelp Team Up to Bring Enhanced Screening and Fraud Prevention To Issuers and Merchants
pAIscreen is pleased to announce it is collaborating with ChargebackHelp, a leader in dispute management, to augment it’s AI-powered, real-time transaction screening solution.
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.