The Dispute Landscape Part II: Solutions galore
We've examined the problems with disputes in a previous piece, now we will look at all the solutions available for merchants to save money and protect revenue.
Compelling Evidence: Find it, use it, profit!
A merchant's power to fight and win transaction disputes depends entirely on having the right data. With it, you can successfully prevent most transaction disputes and recover revenue from disputes that get charged back.
Retrieval Requests: An old process still haunting merchants
Retrievals are sometimes referred to as "soft chargebacks"; they can lead to chargebacks, and ignoring them entirely can forfeit your right to representment, so prompt response is paramount.
Who’s In Your Wallet: Data breaches and you
Data hacks have far reaching consequences that affect all of us, especially merchants. While hacks of big data aggregators like CapitalOne make sensational headlines, smaller businesses like yours are the preferred target of hackers looking to steal and sell data.
Arbitration is Not Your Friend
Arbitration chargebacks are the "ugly divorce" of transaction disputes. It means you have exhausted all reasonable recourse to resolve a dispute between you, the cardholder, and the banks, and you have to "go to court". Arbitration is expensive, time-consuming, and [...]
5 Tactics to Unfriend Friendly Fraud
Our mission at ChargebackHelp is to prevent chargebacks and safeguard your merchant accounts. But an ounce of prevention is worth a pound of cure, so it’s important for merchants to know how to fortify their transactions with preventative measures without [...]