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  • Mastercard Acquirer Collaboration

New Mandate! The Mastercard Acquirer Collaboration explained

Acquirers must now purchase and distribute non-Ethoca alerts, a new mandatory workflow called "Acquirer Collaboration" by Mastercard.

Mike Conway2025-01-25T21:07:56+00:00August 17, 2022|Categories: Chargeback Alerts, Disputes, Merchant Tips|Tags: alerts, chargeback protection, dispute management, mastercard|
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  • Merchant Guide

The Merchant Guide to Visa and MasterCard’s Chargeback Programs

Understand what happens with the card schemes when you process excessive chargebacks on their networks. Hint: It's expensive.

Mike Conway2025-01-25T21:29:06+00:00February 1, 2021|Categories: Chargebacks|Tags: mastercard, visa|
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  • false declines

Mastercard Introduces Connected Intelligence: Reduce your false declines

Mastercard's Connected Intelligence will help identify weak links in transaction streams regarding fraud detection and false declines.

Mike Conway2025-01-25T21:36:59+00:00June 18, 2020|Categories: Fraud, Industry, Processing|Tags: chargeback protection, industry, mastercard, merchant services|
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  • credit card with skull

Is This the Death of Chargebacks?

ChargebackHelp Plus (CBH+) in concert with Visa/Mastercard issuers, could very well usher in the death of chargebacks as we know them.

Mike Conway2025-01-25T21:37:33+00:00March 20, 2020|Categories: Chargebacks, Industry|Tags: alerts, ethoca, mastercard, merchant processing, representment, Verifi, visa|
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  • Cost of Chargebacks

The Cost of Chargebacks

What is the true cost of chargebacks? “How much?” is a common yet tough question to answer, especially in the payments industry.

Mike Conway2025-01-25T22:17:23+00:00January 11, 2019|Categories: Chargebacks, Industry|Tags: chargeback fee, how much do chargebacks cost, mastercard, visa, visa chargeback rules, what is a violation assessment, what is a VISA non-compliance assessment|
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CONTACT INFORMATION

+1.800.975.9905
info@ChargebackHelp.com

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OUR MISSION

ChargebackHelp integrates the most effective dispute technology with the merchant’s transaction streams into a single, card-agnostic portal to eliminate the pain point of transaction disputes and chargebacks. Our dispute management solution allows merchants to deflect disputes, resolve chargebacks, and recover revenue from first-party fraud.

KEY FEATURES

Prevent Disputes

Reduce Chargebacks

Recover Revenue

Enterprise Solutions

 

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