Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse. Unfortunately, little has been done to adapt the chargeback to today's eCommerce landscape, making it into a tremendous burden for merchants.
Order Insight sends transaction data to issuing banks to prevent cardholder inquiries from becoming disputes and chargebacks. Learn how it can deflect disputes and reduce chargebacks for merchants.
Visa's RDR expedites fraud resolution with automated responses to disputes based on predefined rules set by the merchant.
We may soon be able to deflect disputes entirely, refund alerts immediately, and reduce chargebacks more effectively than ever before.
Know what to expect when you get chargebacks from other "pieces of plastic" such as the debit card. Yes, they too can bring chargebacks as much as credit cards can...
“How much?” is perhaps the most-asked question of all time. Unfortunately, in the payments industry at least, it’s also the most difficult to answer. That’s especially true when it comes to how much do chargebacks cost for merchants.
The real danger chargebacks present are not just the fees that accumulate; if you process too many, your processing can be abruptly terminated. Here's what you can do to prevent them today.
Merchants processing transactions with Paypal can face disputes as with any other payment method. Know your merchant rights and how to resolve a dispute with a customer correctly in the Paypal Resolution Center. This merchant guide to Paypal disputes will show you the way.
PayPal is one of the largest payment companies in the world, with over 200 million active accounts, and a presence in more than 200 markets. It’s commonplace to see PayPal alongside VISA and MasterCard as a payment option for most [...]
Visa and MasterCard have "zero liability" policies in place in order to protect consumers against fraud. On the surface, this represents a way to ensure cardholders will always be protected from transactions they didn’t authorize. We’ll look at how these [...]
There is no simple solution for avoiding chargebacks. Still, with the emergence of alert networks merchants got their chance to fight chargebacks on a more equal ground. One of the companies that helps merchants by alerting them of fraud and [...]
Merchants do have rights when dealing with chargebacks. Like most other rights, they only offer protection to those that know them. Take the following to heart and position yourself to redeem them for maximum protection.