Payments Industry News
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Does It Pay to Process Venmo?
Merchants looking to connect with the next generation of consumers will certainly want to consider peer-to-peer payment (P2P) solutions like Venmo.
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In-House or Out-Sourced Dispute Management? What You Need to Know
Dispute management is a balancing act. You want to protect your bottom line from fraud and chargebacks, but keep your costs low.
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How the US Congress Created Chargebacks
Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse.
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Subscription Merchants: 7 Fundamentals for Recurring Billing
Seven simple steps you can take in your recurring transactions that are just as important as the product to keep each account rolling.
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Retrieval Requests: An old process still haunting merchants
Receipts are needed for bookkeeping and taxes, of course, but they are equally important for retrieval requests.
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A Guide to Dispute and Fraud Notifications
Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.
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Rapid Dispute Resolution FAQs
Get answers to commonly asked questions about Visa’s new dispute resolution tool, Rapid Dispute Resolution.
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How and Why Visa’s VMPI Is Now Called Order Insight
When Visa launched VMPI, Verifi had its own version, Order Insight. This is the story of how they became one,
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How To Look Up and Resolve Pending Alerts
How to use the CBH+RESOLVE module to look up and resolve pending alerts, sort and organize data in tables, and set outcomes.
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How to Fight Chargebacks in 2026
How to fight chargebacks in 2026 by reducing risk early, resolving disputes fast, and protecting revenue under Visa’s new VAMP rules.
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Common Chargeback Triggers on Online Casino Platforms
Online casino chargebacks often stem from buyer’s remorse, fraud, and payment confusion. Learn the most common triggers and how to reduce exposure early.
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Chargeback Protection for High Risk Merchants
Chargeback protection helps high risk merchants reduce disputes, stay under network thresholds, and recover revenue before chargebacks escalate.
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How To Reduce Chargebacks in Recurring SaaS Payments
SaaS chargebacks can quietly erode recurring revenue. Learn how to reduce billing confusion, prevent disputes, and protect your merchant account.
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Rethinking eCommerce Chargebacks in a Global Market
Ecommerce chargebacks become more complex as merchants expand globally. Learn how international sales change risk, disputes, and chargeback strategy.
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Chargeback Management for Professional Services
Chargeback management for professional services requires clear documentation, proactive prevention, and recovery strategies that protect revenue and reduce account risk.
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Simplifying Marketplace Chargebacks with ChargebackHelp
Online marketplace chargebacks are hard to manage at scale. Learn how ChargebackHelp helps marketplaces simplify workflows, automate chargeback management, and reduce risk.
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How to Prepare For Q1 Chargeback Ratio Monitoring
Holiday chargebacks often appear in Q1 when transaction volume drops. Learn how to clean up post holiday data, reconcile refunds, and prepare for chargeback ratio monitoring.
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Managing Delivery Delays Without Increasing Chargebacks
Delivery delays spike during late December and often lead to chargebacks. Learn how proactive communication, tracking visibility, and automated refunds help prevent disputes.
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How Does Visa Dispute Intelligence Predict Win Rates?
Visa Dispute Intelligence scores chargebacks to help merchants decide when to pursue representment. Learn how VDI works and how to use it strategically.
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Get to Know DEFLECT: Prevent Chargebacks
Prevent chargebacks by stopping disputes before they start. Learn how DEFLECT shares transaction data early to reduce risk and protect merchant accounts.
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How ChargebackHelp Uses Order Insight to Deflect Disputes
Order Insight helps prevent chargebacks by resolving confusion early. Learn how ChargebackHelp delivers it seamlessly through DEFLECT.
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How ChargebackHelp Simplifies Chargeback Management
Discover how ChargebackHelp streamlines chargeback management by combining alerts, automation, and expert support into one solution merchants can trust.
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What Every Merchant Should Know About Visa RDR
Visa RDR lets merchants resolve disputes automatically before they become chargebacks. Learn how Rapid Dispute Resolution works and how to activate it.
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2025 Chargeback Time Limits Explored and Explained
Understand Chargeback Time Limits to protect your business and manage disputes effectively. Learn all the necessary details.
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How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
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The Dispute Landscape Part I: Fraud, disputes and their phases
This article dives into the “Dispute Landscape,” detailing dispute causes, terms, and definitions to get you up to speed.
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed “Compelling Evidence 3.0” or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
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Get to know RESOLVE: Get Chargeback Alerts
Chargeback alerts give merchants early visibility into disputes so they can act before fees and ratios are impacted. Learn how RESOLVE centralizes alerts.
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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How Chargeback Alerts Power Automated Protection
Learn how chargeback alerts and automation combine to help merchants reduce risk, protect revenue, and simplify chargeback management.
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Mastercom Collaboration as a Competitive Advantage
Mastercom Collaboration helps merchants resolve Mastercard disputes before they escalate. Learn how ChargebackHelp integrates it for early resolution and revenue protection.
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How Automated Chargeback Protection Works
Discover how automated chargeback protection helps merchants reduce manual work, improve dispute outcomes, and scale faster with ChargebackHelp’s integrated platform.
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How Verifi CDRN Helps Merchants Stay Ahead of Chargebacks
Verifi CDRN gives merchants an early edge by resolving disputes before they escalate. Learn how ChargebackHelp makes CDRN easy to implement and scale.
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Ethoca Alerts: The Smart Way to Prevent Chargebacks
Discover how Ethoca alerts help merchants prevent chargebacks. Learn how real-time notifications empower you to take action, reduce risk, and protect your revenue with ChargebackHelp’s solutions.
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How Chargeback Alerts Are Transforming Merchant Risk Management
Discover how chargeback alerts are reshaping merchant risk management, helping businesses prevent disputes, reduce chargebacks, and improve customer satisfaction.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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Chargeback Reason Codes: An MSP-Level Guide
Chargeback reason codes explained for merchant service providers. Compare Visa, Mastercard, Amex and Discover codes and reduce portfolio risk.
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Chargeback Management Tools Explained
Chargeback management tools explained for merchants. Learn how alerts, order data, and representment automation work together to prevent and manage chargebacks.
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Manage Chargebacks and Protect Your Merchant Account
Manage chargebacks with automation that prevents disputes, resolves alerts early, and recovers revenue while protecting your merchant account.
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Chargeback Management for Dropshippers
Dropshipping chargebacks can drain margins fast. Learn how to prevent disputes, resolve them early, and protect your merchant account.
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How Return Policy Language Can Prevent Chargebacks
Prevent chargebacks with clearer return policy language. Learn which terms cause disputes and how to write refund rules customers actually understand.
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How Customer Verification Reduces Chargeback Exposure
Reduce chargebacks with stronger customer verification. Learn how AVS, security codes, and 3-D Secure lower dispute risk and protect your account.
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How to Control Chargebacks: When to Refund, When to Fight
Learn how to control chargebacks by knowing when to refund and when to fight, including how Mastercard’s SMMP changes the strategy.
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World Cup Chargebacks All Merchants Should Prepare For
World Cup chargebacks are coming for merchants who sell tickets, travel, and gear. Learn how to prepare before disputes turn into losses.
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Automated Chargeback Management
Automated chargeback management helps merchants prevent disputes, resolve alerts, and recover revenue. Discover how automation protects your business.
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Mastercard Introduces Connected Intelligence: Reduce your false declines
Mastercard’s Connected Intelligence will help identify weak links in transaction streams regarding fraud detection and false declines.
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Is This the Death of Chargebacks?
ChargebackHelp Plus (CBH+) in concert with Visa/Mastercard issuers, could very well usher in the death of chargebacks as we know them.
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Visa & MasterCard Mandate for Subscription Transactions – What it means?
Storing payment credentials speeds up transactions but can be abused. The Visa & MasterCard Mandate requires merchants to disclose stored card info for compliance.
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PayPal Chargebacks- Everything You Should Know
This article gives a better insight into the nuances related to PayPal Chargeback Fees and help you understand what they constitute and when are they applied
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How Does Zero Liability Policy Affect Merchants
Visa and MasterCard have “zero liability” policies in place in order to protect consumers against fraud. But how do how zero liability policies work?
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A Brief History of Credit Cards
Credit cards are old technology — old as money, maybe just as old as writing.So let’s take a short trip into the long history of credit cards.
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A Closer Look at Processors
Payment processors are very important, so it’s crucial for merchants to have some insider knowledge about them and the services they provide.
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The Cost of Chargebacks
What is the true cost of chargebacks? “How much?” is a common yet tough question to answer, especially in the payments industry.
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Merchant Risk and How to Manage It
So you’re a high-risk merchant; it’s really not the end of the world. High-risk merchants have superior access to global markets and unlimited processing.
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.