What Are Chargeback Ratios?
Everything you need to know about this crucial business metric, why it matters, and what you can do to stay in the green.
Contactless Payments Continued: Benefits and drawbacks
How to stay ahead of the Contactless Payments craze.
Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
Retrieval Requests: An old process still haunting merchants
Retrievals are sometimes referred to as "soft chargebacks"; they can lead to chargebacks, and ignoring them entirely can forfeit your right to representment, so prompt response is paramount.
Six Tips to Freeze Out Fraud for the Holidays
It's a special time of year for merchants, as the holiday frenzy converts into new-year revenue. But just like those holiday parties, the good times do have their attendant hangover...
Ways to Protect Your Business from Credit Card Chargebacks
The real danger chargebacks present are not just the fees that accumulate; if you process too many, your processing can be abruptly terminated. Here's what you can do to prevent them today.
Ticketing: A fraud favorite
Ticketing vendors have fast become a primary target for criminal fraud and chargeback fraud. Despite that the ticketing business is not considered a high-risk MCC by the credit cards, it’s actually a perfect environment for both types of fraud. Active [...]