Dispute management is a balancing act. You want to protect your bottom line from fraud and chargebacks, but you don't want to add to the cost by throwing time and resources at the problem that could be better spent elsewhere.
Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse. Unfortunately, little has been done to adapt the chargeback to today's eCommerce landscape, making it into a tremendous burden for merchants.
Seven simple steps you can take in your recurring transactions that are just as important as the product to keep each account rolling.
Order Insight sends transaction data to issuing banks to prevent cardholder inquiries from becoming disputes and chargebacks. Learn how it can deflect disputes and reduce chargebacks for merchants.
Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.
How to use the CBH+RESOLVE module to look up pending alerts, sort data in tables, and set outcomes.
The RECOVER module manages your representments. Here you'll learn how to set, search and examine your outcomes.