Fraud is a huge risk for merchants and while security technologies and protocols have been improving, serious threats remain. Any merchant who wants to succeed, or better yet, excel, will need to take fraud fighting seriously at both the pre [...]
First-party chargeback fraud is a major issue for businesses, including restaurants, retailers, service providers, and more. First-party chargeback fraud occurs when the cardholder himself uses the chargeback process to defraud a business. Essentially, they can game the system to get money back, [...]
Many merchants have a fraught relationship with credit cards. On the one hand, credit and debit cards can drive business, making it easier for customers to shop both online and in the real world. Merchants also don’t have to make [...]
AI is a game-changer, but it’s only part of the equation. To truly succeed, merchants need a comprehensive strategy that includes AI, robust tools, and proactive fraud prevention measures.
Chargebacks are a grave threat for businesses of every size, but for small businesses, even a few chargebacks could quickly evolve into an existential threat. Not only do merchants stand to lose revenue from the sale, but they will also [...]
Christmas songs sing from the speakers overhead in your brick-and-mortar store, or perhaps your laptop as you work on your online merchant website. Sales have been up, up, up, holiday shoppers flocking to your business. 2025 fast approaches and it’ll [...]
The holidays fast approach and across the country many retailers are getting prepped for the busiest shopping season of the year. For many retailers, the holidays can make or break the year. While many businesses will enjoy success over the [...]
Chargebacks are a major hassle and risk for merchants. Besides losing revenue from a transaction, merchants will also have to pay chargeback fees. Worse yet, a rising chargeback ratio could result in increased processing costs for every transaction ( including [...]
Not so long ago, chargebacks were difficult to prevent and contest. These days, a plethora of tools make preventing and combating chargebacks substantially less resource-intensive. Chargeback alerts, in particular, rank among the most effective and useful prevention tools. That’s why [...]
Chargebacks are a serious threat to businesses big and small. Half of merchants report that chargebacks are on the rise, and on average, associated costs have been increasing by 10% year-over-year (YOY). It’s crucial for managers, business owners, and other [...]
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
If you're in the travel industry, you're more familiar with chargebacks than most merchants. However, you may not be familiar with the tools available to reduce and manage chargebacks.