Battle Chargeback Fraud and Returns During the Holiday Season
'Tis the season for holiday shopping and that also means the season for holiday chargeback fraud and returns is fast approaching.
How To Profit From Returns
Returns are expensive, but chargebacks cost even more, so you do need a sensible and visible returns policy.
Gift Cards: A Cautionary Tale
They may be intended for the act of giving but gift cards are also the de facto currency for fraud online, since they're as anonymous as cash.
Subscription Merchants: 7 Fundamentals for Recurring Billing
Seven simple steps you can take in your recurring transactions that are just as important as the product to keep each account rolling.
Six Tips to Freeze Out Fraud for the Holidays
A spike in chargebacks will follow the spike in sales. Friendly fraud will creep in like a frost as those post-holiday bank statements roll in.
Everything You Need to Know About Merchant Chargeback Rights
Even within a system that is so thoroughly pro-cardholder, and thus merchant-unfriendly by proxy, merchants do have chargeback rights.
How to Win at Returns
Who knows what leads to customer returns? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles.
Customer Disputes: What happens?
Let's look at what happens when a customer disputes a purchase. For many merchants, their understanding of this process begins and ends with chargebacks.