Payments Industry News
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The Dispute Landscape Part I: Fraud, disputes and their phases
This article dives into the “Dispute Landscape,” detailing dispute causes, terms, and definitions to get you up to speed.
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Five Quick Tips: How to prevent chargebacks
Chargebacks are a major threat to businesses big and small, but there are steps you can take to prevent them from occurring.
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed “Compelling Evidence 3.0” or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
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Five Most Common Types of Fraud Merchants Must Watch For
Criminals like to play the Grinch, committing these common types of frauds against businesses and consumers alike.
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The Ethoca Report on First-Party Fraud
Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.
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Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
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Battle Chargeback Fraud and Returns During the Holiday Season
‘Tis the season for holiday shopping and that also means the season for holiday chargeback fraud and returns is fast approaching.
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When Fraud Attacks in the Metaverse, Be Ready
The Internet revolutionized the global economy and with it fraud. It’s only a matter of time before fraud will also plague the Metaverse.
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Q4 2022: Fraud Remains a Major Issue For Merchants
In this Q4 2022 report, we’re going to cover some of the most common types of fraud and the measures you can take to prevent or mitigate them.
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How to Fight Chargebacks in 2026
How to fight chargebacks in 2026 by reducing risk early, resolving disputes fast, and protecting revenue under Visa’s new VAMP rules.
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Common Chargeback Triggers on Online Casino Platforms
Online casino chargebacks often stem from buyer’s remorse, fraud, and payment confusion. Learn the most common triggers and how to reduce exposure early.
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Chargeback Protection for High Risk Merchants
Chargeback protection helps high risk merchants reduce disputes, stay under network thresholds, and recover revenue before chargebacks escalate.
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How To Reduce Chargebacks in Recurring SaaS Payments
SaaS chargebacks can quietly erode recurring revenue. Learn how to reduce billing confusion, prevent disputes, and protect your merchant account.
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Rethinking eCommerce Chargebacks in a Global Market
Ecommerce chargebacks become more complex as merchants expand globally. Learn how international sales change risk, disputes, and chargeback strategy.
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Chargeback Management for Professional Services
Chargeback management for professional services requires clear documentation, proactive prevention, and recovery strategies that protect revenue and reduce account risk.
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Simplifying Marketplace Chargebacks with ChargebackHelp
Online marketplace chargebacks are hard to manage at scale. Learn how ChargebackHelp helps marketplaces simplify workflows, automate chargeback management, and reduce risk.
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How to Prepare For Q1 Chargeback Ratio Monitoring
Holiday chargebacks often appear in Q1 when transaction volume drops. Learn how to clean up post holiday data, reconcile refunds, and prepare for chargeback ratio monitoring.
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Managing Delivery Delays Without Increasing Chargebacks
Delivery delays spike during late December and often lead to chargebacks. Learn how proactive communication, tracking visibility, and automated refunds help prevent disputes.
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How Does Visa Dispute Intelligence Predict Win Rates?
Visa Dispute Intelligence scores chargebacks to help merchants decide when to pursue representment. Learn how VDI works and how to use it strategically.
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Get to Know DEFLECT: Prevent Chargebacks
Prevent chargebacks by stopping disputes before they start. Learn how DEFLECT shares transaction data early to reduce risk and protect merchant accounts.
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How ChargebackHelp Uses Order Insight to Deflect Disputes
Order Insight helps prevent chargebacks by resolving confusion early. Learn how ChargebackHelp delivers it seamlessly through DEFLECT.
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How ChargebackHelp Simplifies Chargeback Management
Discover how ChargebackHelp streamlines chargeback management by combining alerts, automation, and expert support into one solution merchants can trust.
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What Every Merchant Should Know About Visa RDR
Visa RDR lets merchants resolve disputes automatically before they become chargebacks. Learn how Rapid Dispute Resolution works and how to activate it.
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2025 Chargeback Time Limits Explored and Explained
Understand Chargeback Time Limits to protect your business and manage disputes effectively. Learn all the necessary details.
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How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
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The Dispute Landscape Part I: Fraud, disputes and their phases
This article dives into the “Dispute Landscape,” detailing dispute causes, terms, and definitions to get you up to speed.
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed “Compelling Evidence 3.0” or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
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Get to know RESOLVE: Get Chargeback Alerts
Chargeback alerts give merchants early visibility into disputes so they can act before fees and ratios are impacted. Learn how RESOLVE centralizes alerts.
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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How Chargeback Alerts Power Automated Protection
Learn how chargeback alerts and automation combine to help merchants reduce risk, protect revenue, and simplify chargeback management.
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Mastercom Collaboration as a Competitive Advantage
Mastercom Collaboration helps merchants resolve Mastercard disputes before they escalate. Learn how ChargebackHelp integrates it for early resolution and revenue protection.
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How Automated Chargeback Protection Works
Discover how automated chargeback protection helps merchants reduce manual work, improve dispute outcomes, and scale faster with ChargebackHelp’s integrated platform.
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How Verifi CDRN Helps Merchants Stay Ahead of Chargebacks
Verifi CDRN gives merchants an early edge by resolving disputes before they escalate. Learn how ChargebackHelp makes CDRN easy to implement and scale.
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Ethoca Alerts: The Smart Way to Prevent Chargebacks
Discover how Ethoca alerts help merchants prevent chargebacks. Learn how real-time notifications empower you to take action, reduce risk, and protect your revenue with ChargebackHelp’s solutions.
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How Chargeback Alerts Are Transforming Merchant Risk Management
Discover how chargeback alerts are reshaping merchant risk management, helping businesses prevent disputes, reduce chargebacks, and improve customer satisfaction.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
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Battle Chargeback Fraud and Returns During the Holiday Season
‘Tis the season for holiday shopping and that also means the season for holiday chargeback fraud and returns is fast approaching.
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Q4 2022: Fraud Remains a Major Issue For Merchants
In this Q4 2022 report, we’re going to cover some of the most common types of fraud and the measures you can take to prevent or mitigate them.
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Partial Chargebacks = Full Threat
Partial chargebacks are just as serious of a threat as full chargebacks; the revenue is only the beginning of what you stand to lose.
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Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
Dispute management providers like ChargebackHelp integrate the right tools across all payment networks into one platform.
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Breaking Down the True Cost of Chargebacks
Chargebacks cost businesses over $30 billion yearly—more than McDonald’s or Netflix’s revenue. We’ll explore chargeback fees and their true overall costs.
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What Are Chargebacks?
What are chargebacks? Learn how the chargeback process works, what causes disputes, and how merchants can prevent and recover from chargebacks in 2026.
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American Express Chargebacks – How Different Are They?
AMEX issue their cards and deal directly with cardholders. That’s why American Express chargebacks work differently than other chargebacks.
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Chargebacks 101: A merchant’s guide
AMEX issue their cards and deal directly with cardholders. That’s why American Express chargebacks work differently than other chargebacks.
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GMAP and What Merchants Should Expect in 2027
GMAP takes effect in April 2027 with new Mastercard thresholds. Learn what changes for merchants and how to protect your account before then.
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Preparing for Mastercard Scam Merchant Monitoring Rules
Mastercard scam merchant monitoring enforcement began July 24, 2026. Learn how to prepare, which triggers apply to you, and how to stay clear of flags.
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Mastercard SMMP and What It Means for Merchants
Mastercard SMMP Scam Merchant Monitoring Program takes effect July 24, 2026. Learn what triggers investigation, who is really at risk, and how to prepare.
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New Mastercom Data Sharing and What It Means for You
The latest Mastercom update changes how issuers evaluate disputes. Learn what it means for your merchant account today.
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Visa VAMP Thresholds Just Got Stricter in 2026
VAMP thresholds dropped from 2.2% to 1.5% on April 1, 2026. Learn what the stricter Visa VAMP ratio means for merchants and how to stay compliant.
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A Quick Look at the Legal History of Chargebacks
Learn about the key developments in the legal history of chargebacks that shaped today’s payment systems and the laws that govern them.
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Understanding Visa’s VAMP
The VAMP is launching on April 1st, 2025. Discover what this means for merchants and acquirers and how to keep your business in compliance.
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Could High Inflation Spur Chargebacks?
Learn effective strategies for managing chargebacks during inflation to protect your business and maintain profitability.
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pAIscreen and ChargebackHelp Team Up to Bring Enhanced Screening and Fraud Prevention To Issuers and Merchants
pAIscreen is pleased to announce it is collaborating with ChargebackHelp, a leader in dispute management, to augment it’s AI-powered, real-time transaction screening solution.
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.