A Prescription to Reduce Chargebacks in the Healthcare Industry
Just like any other business, medical providers and health insurance companies get hit with fraud and chargebacks.
Game Over for Fraud in the Video Game Industry
The global video game industry is absolutely massive, with gross revenues projected at $385 billion for 2023 alone. To put that into perspective, the ever-glamorous movie industry pulled in a global box office worth only about $26 billion in 2022 [...]
Contactless Payments Continued: Benefits and drawbacks
How to stay ahead of the Contactless Payments craze.
Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
Partial Chargebacks = Full Threat
Partial chargebacks are just as serious of a threat as full chargebacks; the revenue is only the beginning of what you stand to lose.
A Guide to Disputes with the Big Four Issuing Banks
Set an expectation baseline when dealing with issuers in transaction disputes. A good place to start is by understanding the dispute policies of the "Big Four" issuers: Bank of America, JP Morgan Chase, Wells Fargo and Citibank.
Chargebacks 101: A merchant’s guide
Learn how fraud, disputes and chargebacks affect your bottom line and use this guide as a jump-off to find the dispute management solutions you need.
Merchant Help for Disputes on Amazon
Selling with Amazon comes with some unique benefits when dealing with disputes, provided the merchant complies with their requirements.
How the US Congress Created Chargebacks
Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse. Unfortunately, little has been done to adapt the chargeback to today's eCommerce landscape, making it into a tremendous burden for merchants.
Six Tips to Freeze Out Fraud for the Holidays
It's a special time of year for merchants, as the holiday frenzy converts into new-year revenue. But just like those holiday parties, the good times do have their attendant hangover...
Everything You Need to Know About Merchant Chargeback Rights
Merchants do have rights when dealing with chargebacks. Like most other rights, they only offer protection to those that know them. Take the following to heart and position yourself to redeem them for maximum protection.
Customer Disputes: What happens?
Let's pull back the curtain on what happens when a cardholder disputes a purchase. For many merchants, their understanding of this process begins and ends with receiving a chargeback. That's the most expensive perspective you can have. However, a deeper [...]