Understanding the EU’s Strong Customer Authentication Requirements
Strong Customer Authentication requires banks to ask for a second form of ID to confirm that the person using a credit card is the cardholder.
How to Fight Chargebacks as a Small Merchant
Chargebacks are bad for businesses of every size, but for small businesses, even a few chargebacks could quickly evolve into an existential threat.
Chargeback Reasons: Why Customers Dispute Valid Purchases
Some cardholders end up filing chargebacks on valid purchases, sometimes by mistake, sometimes because they’re looking to commit fraud.
How to Reduce Chargeback Risk from MOTO Transactions
Before the Web, MOTO, or Mail-Order/Telephone Order transactions were one of the most popular alternatives to in-person shopping.
What Are Chargeback Alerts and How Can They Help?
Chargeback alerts rank among the most effective and useful prevention tools. We'll take a moment to explain what they are and how they work.
Visa Verifi’s RDR and CDRN Tools Explained
Did you know all Verifi and Visa dispute solutions are available through ChargebackHelp? They're part of our one-stop-solution for merchants.
How Ethoca Alerts Can Protect Your Business and Prevent Chargebacks
A comprehensive review of Ethoca's chargeback prevention tool.
How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
VAMP Incoming: Big changes to Visa’s monitoring programs
Visa will retire its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) for merchants in the Visa Europe region.