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  • Visa Merchant Purchase Inquiry

How To Win With the Visa Merchant Purchase Inquiry (VMPI)

VISA has recently made commendable efforts to balance the scales and help reduce chargebacks with the Visa Merchant Purchase Inquiry (VMPI).

Mike Conway2025-01-25T22:17:05+00:00May 20, 2019|Categories: Merchant Tips|Tags: visa, visa claims resolution, visa merchant purchase inquiry tool, winning|
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  • Subscription Billing

How to Win at Subscription Billing

Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time.

Mike Conway2025-01-25T22:13:57+00:00January 22, 2019|Categories: Merchant Tips, Processing|Tags: billing, customer service, data capture, recurring transactions, subscription billing, what is a recurring transaction, winning|
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  • Defend Against Payment Reversals

How to Win at Chargeback Reversals

Lots of our competitors out there want you to believe you can achieve chargeback reversals through representment, but that's fake news.

Mike Conway2025-01-25T22:22:11+00:00January 2, 2019|Categories: Chargebacks|Tags: banks, chargeback, chargeback reversal, chargeback reversal meaning, friendly fraud, reversal, what is a chargeback reversal, winning|
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  • Win at Returns

How to Win at Returns

Who knows what leads to customer returns? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles.

Mike Conway2025-02-03T17:54:59+00:00November 14, 2018|Categories: Merchant Tips|Tags: customer service, friendly fraud, returns, winning|
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  • Transaction Descriptors

How to Win at Transaction Descriptors

Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.

Mike Conway2025-01-25T22:19:34+00:00October 2, 2018|Categories: Data|Tags: banks, descriptors, winning|
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  • High-Risk Merchant

How to Win at High-Risk Merchant Services

Being a high-risk merchant can be a drag. The high-risk designation can seem like a fat target on your business’ back for superfluous account fees.

Mike Conway2025-01-25T22:23:38+00:00August 2, 2018|Categories: Merchant Tips|Tags: banks, gateway, high-risk, independent sales organization, industry, merchant services, winning|
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