Merchants processing transactions with Paypal can face disputes as with any other payment method. Know your merchant rights and how to resolve a dispute with a customer correctly in the Paypal Resolution Center. This merchant guide to Paypal disputes will show you the way.
If you’re selling services or products online, chances are you accept PayPal. Many merchants process PayPal because it’s user-friendly and relatively secure. However, as with all good things, there are a couple of caveats that can turn into an issue [...]
Today we do a deeper dive into the world of processors. They handle the money — they're very important, so it's important for merchants to have some insider knowledge about them and the merchant services they provide. WHO ARE THE [...]
Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time. Many merchants in the high-risk verticals have been doing it since before it was cool, but the [...]
Our handy-dandy glossary of payments terms defines a merchant account as: "A bank account which the merchant holds with an acquiring bank to process credit card transactions." A "merchant ID" or "MID" is the number that identifies one or more [...]
Compared to cash purchases, the authorization of credit card transactions is almost comically complicated. To really understand it, you have to read this in the voice of a sports announcer... "Cardholder takes out their card to make a purchase. Merchant [...]
If a cardholder believes a debit from their bank account was fraudulent or has any issues with a purchase, odds are they can call their bank and get their money back. Let's make sure it's not a chargeback.
In an attempt to improve how chargebacks are resolved, VISA has introduced the "Visa Claims Resolution Initiative," otherwise known by the cutting-edge acronym "VCR". Anyone who has dealt with VISA to resolve chargebacks knows an update has been sorely needed.