Imagine this: You’re a restaurateur and the lunch rush finally eases, tables clearing out, the flood of orders now cooling to a trickle. Another fantastic few hours for your thriving business, with great food and excellent customer service drawing patrons [...]
Chargebacks are a serious hassle and can be a major source of fraud. Day in and day out, some merchants must confront an onslaught of chargebacks. Lost revenue, hefty fees, and rising payment processing costs can push merchants up to [...]
A comprehensive review of Ethoca's chargeback prevention tool.
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
Visa will retire its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) for merchants in the Visa Europe region. They're replacing it with a new program that ChargebackHelp clients will love.
Set an expectation baseline when dealing with issuers in transaction disputes. A good place to start is by understanding the dispute policies of the "Big Four" issuers: Bank of America, JP Morgan Chase, Wells Fargo and Citibank.
Let's pull back the curtain on what happens when a cardholder disputes a purchase. For many merchants, their understanding of this process begins and ends with receiving a chargeback. That's the most expensive perspective you can have. However, a deeper [...]