We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions. It’s important for merchants’ gateways to check for all of these because one item alone won’t accurately qualify a [...]
The Great American EMV card transition is finally complete, which is great news for EMV-compliant storefront retailers; card-present fraud is in decline thanks to the shift. However, online merchants are getting hit by a new wave of fraud as crooks [...]
Fraud prevention is a tightrope act. You want to protect your business from fraud and chargebacks. But if you overprotect, your bottom line can suffer. Absolutely do what you can to prevent fraud, but know what you can do in-house [...]
Your most-valuable customers are also your most-vulnerable to false declines. Let's not do that, mkay?
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks. Though the circumstances may vary, if a customer calls the number on the back of their card and asks for a chargeback, [...]
Friendly fraud has fast gown into a pandemic. Find out what you're up against as a merchant and learn how to fight back!
Our mission at ChargebackHelp is to prevent chargebacks and safeguard your merchant accounts. But an ounce of prevention is worth a pound of cure, so it’s important for merchants to know how to fortify their transactions with preventative measures without [...]
ChargebackHelp’s managed services extends VIP rapid response solutions for every client. ChargebackHelp now offers all clients fully integrated managed services that provide direct response to fraud and customer-dispute alerts, handled by our case management experts at no additional cost. These [...]
So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late. We share some important practices you can implement to be proactive in keeping your business protected and your customers happy.