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  • Blacklists

Are Blacklists Effective for Fraud Prevention?

Blacklisting is not a cure-all against eCommerce fraud even if it employs some useful mechanisms for catching suspected fraud.

Mike Conway2025-01-25T21:32:08+00:00January 18, 2021|Categories: Fraud|Tags: data capture, fraud monitoring, fraud prevention|
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  • Chargebacks and Fraud

The ChargebackHelp Guide to Order Insight

Order Insight sends transaction data to issuing banks deflecting cardholder inquiries from becoming disputes and chargebacks.

Mike Conway2025-01-25T21:33:37+00:00September 30, 2020|Categories: Chargebacks, Data, Disputes, Integrations|Tags: chargeback protection, dispute management, fraud monitoring, fraud prevention|
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  • Terminate Fraud with AI

Developing Artificial Intelligence to Terminate Fraud

AI may significantly reduce, if not completely terminate, credit card fraud, before it figures out how to enslave humanity.

Mike Conway2025-01-25T22:19:24+00:00October 8, 2018|Categories: Fraud|Tags: artificial intelligence, fraud monitoring, fraud prevention|
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  • The Equifax Breach Friendly Fraud

Hacking the Hype: The Equifax Breach

Now that all the click-bait panic buttons have been exhausted from the Equifax breach, we take a calm look at it from the perspective of black-hat experts.

Mike Conway2025-01-25T22:24:47+00:00September 14, 2017|Categories: Fraud|Tags: data breaches, fraud, fraud prevention|
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  • fraud prevention

5 mistakes you’re making in fraud prevention

For best practise in fraud prevention merchants must capture key data on each transaction, including customer identity, order details, and user login logs.

Mike Conway2025-01-25T22:25:21+00:00July 24, 2017|Categories: Fraud|Tags: automation, data capture, fraud prevention, friendly fraud, representment|
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  • red-flags

Red flags your gateway should be catching

We've put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.

Mike Conway2025-01-25T22:25:31+00:00July 10, 2017|Categories: Data, Merchant Tips|Tags: automation, data breaches, fraud prevention, gateway, high-risk merchants, international payments, pro tips, processing, transaction scoring|
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  • Fraud

Self Assessment: Are you a soft target for fraud?

The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.

Mike Conway2025-01-25T22:26:05+00:00March 31, 2017|Categories: Data|Tags: data breaches, fraud prevention, gateway, PCI compliance, point of sale, processing, transactions|
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  • fighting fraud

Don’t Go It Alone When Fighting Fraud

Fighting fraud is a tightrope act. You want to protect your business from fraud and chargebacks. But if you overprotect, your bottom line can suffer.

Mike Conway2025-01-25T22:26:50+00:00November 17, 2016|Categories: Fraud|Tags: budgets, credit card fraud, digital goods, ecommerce, false positives, fraud prevention, friction, operational costs, outsourcing, revenue, spending|
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  • false positives

You think chargebacks are bad? Try false positives…

While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.

Mike Conway2025-01-25T22:27:01+00:00November 17, 2016|Categories: Data|Tags: analytics, customer service, declines, false positives, fraud prevention, millennials|
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  • The Equifax Breach Friendly Fraud

How Friendly Fraud Can Actually Help Your Business.

Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.

Mike Conway2025-01-25T22:27:10+00:00October 21, 2016|Categories: Data|Tags: fraud monitoring, fraud prevention, friendly fraud, representment|
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  • friendly-fraud-1

Friendly Fraud, Awkward Enemy

Friendly fraud has fast gown into a pandemic. Find out what you're up against as a merchant and learn how to fight back!

Mike Conway2025-01-25T22:27:21+00:00October 5, 2016|Categories: Fraud|Tags: fraud monitoring, fraud prevention, friendly fraud|
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  • friendly fraud

5 Tactics to Unfriend Friendly Fraud

While true fraud is committed by a distinctly criminal element, our very own customers most often unwittingly commit friendly fraud.

Mike Conway2025-01-25T22:27:30+00:00October 5, 2016|Categories: Fraud|Tags: compelling evidence, fraud monitoring, fraud prevention, friendly fraud|
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OUR MISSION

ChargebackHelp integrates the most effective dispute technology with the merchant’s transaction streams into a single, card-agnostic portal to eliminate the pain point of transaction disputes and chargebacks. Our dispute management solution allows merchants to deflect disputes, resolve chargebacks, and recover revenue from first-party fraud.

KEY FEATURES

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