Chargebacks are commonly considered to be a friction point between merchants and customers. But it doesn't have to be. Merchants that take the initiative can put chargebacks into the win column with a few easy steps taken before, during and [...]
Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time. Many merchants in the high-risk verticals have been doing it since before it was cool, but the [...]
High-risk merchants have superior access to global markets and unlimited processing. If we look at what makes you high-risk, you can see where to mitigate the drawbacks and maximize the benefits of that designation.
Compared to cash purchases, the authorization of credit card transactions is almost comically complicated. To really understand it, you have to read this in the voice of a sports announcer... "Cardholder takes out their card to make a purchase. Merchant [...]
Who knows what leads a customer to return a purchase? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles. Sounds nice, right? Start thinking about how to manage returns and you could be [...]
Let's pull back the curtain on what happens when a cardholder disputes a purchase. For many merchants, their understanding of this process begins and ends with receiving a chargeback. That's the most expensive perspective you can have. However, a deeper [...]
If you're a cardholder researching how to do a chargeback, you've come to the right place! We're going to show you the best way to resolve a disputed transaction to get the best results. At ChargebackHelp, we have worked with [...]
There are two basic types of credit cards you'll be processing as merchants: secured and unsecured. It's important to know the distinctions between the two and how they apply to your target audience. This will help ensure your points of [...]
We can guide merchants through the troubled waters of high-risk credit card processing, starting with five pro tips to smooth sailing with merchant services.
There are core concepts in every cost structure that if understood, can simplify your efforts to get a handle on your processing costs.
Checkout friction consists of all the different hoops a customer must jump through to buy your product. Some friction is necessary, some isn’t, but it all adds up to the leading cause of transaction abandonment for online merchants. So every [...]
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions. It’s important for merchants’ gateways to check for all of these because one item alone won’t accurately qualify a [...]