Ways to Protect Your Business from Credit Card Chargebacks
The real danger chargebacks present are not just the fees that accumulate; if you process too many, your processing can be abruptly terminated. Here's what you can do to prevent them today.
What is High-risk Credit Card Processing?
High-risk merchants pay more for their processing, but they also get more. High-risk processing is a world of its own, providing great opportunities not just for the processor, but also for merchants.
A PayPal Chargeback: Is the Seller Protection Program Enough?
PayPal is one of the largest payment companies in the world, with over 200 million active accounts, and a presence in more than 200 markets. It’s commonplace to see PayPal alongside VISA and MasterCard as a payment option for most [...]
How To Win With the Visa Merchant Purchase Inquiry (VMPI)
The chargeback process has been unfair to merchants since its inception. VISA has recently made a commendable effort to balance the scales and help them reduce chargebacks under the Visa Claims Resolution (VCR) program. The Visa Merchant Purchase Inquiry (VMPI) [...]
The Perfect Customer Service Response to Chargebacks
Chargebacks are commonly considered to be a friction point between merchants and customers. But it doesn't have to be. Merchants that take the initiative can put chargebacks into the win column with a few easy steps taken before, during and [...]
How to Win at Subscription Billing
Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time. Many merchants in the high-risk verticals have been doing it since before it was cool, but the [...]
Merchant Risk and How to Manage It
High-risk merchants have superior access to global markets and unlimited processing. If we look at what makes you high-risk, you can see where to mitigate the drawbacks and maximize the benefits of that designation.
Getting Paid: The Wild Ride of Authorizations
Compared to cash purchases, the authorization of credit card transactions is almost comically complicated. To really understand it, you have to read this in the voice of a sports announcer... "Cardholder takes out their card to make a purchase. Merchant [...]
How to Win at Returns
Who knows what leads a customer to return a purchase? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles. Sounds nice, right? Start thinking about how to manage returns and you could be [...]
Customer Disputes: What happens?
Let's pull back the curtain on what happens when a cardholder disputes a purchase. For many merchants, their understanding of this process begins and ends with receiving a chargeback. That's the most expensive perspective you can have. However, a deeper [...]
How To Do a Chargeback Right
If you're a cardholder researching how to do a chargeback, you've come to the right place! We're going to show you the best way to resolve a disputed transaction to get the best results. At ChargebackHelp, we have worked with [...]
Unsecured vs. Secured Credit Cards: What it means for merchants
There are two basic types of credit cards you'll be processing as merchants: secured and unsecured. It's important to know the distinctions between the two and how they apply to your target audience. This will help ensure your points of [...]