Chargebacks are a serious hassle and can be a major source of fraud. Day in and day out, some merchants must confront an onslaught of chargebacks. Lost revenue, hefty fees, and rising payment processing costs can push merchants up to [...]
Updated: 8/7/2024 Chargebacks have been enshrined into federal law and aim to protect consumers from fraud and mishandled transactions. Chargebacks greatly reduce the risk of fraud for card holders, but unfortunately, they create a lot of risks for merchants. Yet [...]
How each tool works, why they're important to merchants and how ChargebackHelp integrates them.
What your should be looking for in the dispute management ecosystem.
We've examined the problems with disputes in a previous piece, now we will look at all the solutions available for merchants to save money and protect revenue.
There are steps you can take to effectively prevent and reverse chargebacks. Fighting them requires a proactive approach, and when done right, this approach delivers significant ROI.
Dispute management is not unlike a bag of golf clubs, where you’ll need different woods and wedges for specific parts of the fairway. Each management service has a particular application and building the right “bag” depends on knowing which circumstances each service is needed for.
High-risk merchants pay more for their processing, but they also get more. High-risk processing is a world of its own, providing great opportunities not just for the processor, but also for merchants.
There is no simple solution for avoiding chargebacks. Still, with the emergence of alert networks merchants got their chance to fight chargebacks on a more equal ground. One of the companies that helps merchants by alerting them of fraud and [...]
Today we do a deeper dive into the world of processors. They handle the money — they're very important, so it's important for merchants to have some insider knowledge about them and the merchant services they provide. WHO ARE THE [...]
Let's pull back the curtain on what happens when a cardholder disputes a purchase. For many merchants, their understanding of this process begins and ends with receiving a chargeback. That's the most expensive perspective you can have. However, a deeper [...]
ChargebackHelp’s managed services extends VIP rapid response solutions for every client. ChargebackHelp now offers all clients fully integrated managed services that provide direct response to fraud and customer-dispute alerts, handled by our case management experts at no additional cost. These [...]