First-party chargeback fraud is a major issue for businesses, including restaurants, retailers, service providers, and more. First-party chargeback fraud occurs when the cardholder himself uses the chargeback process to defraud a business. Essentially, they can game the system to get money back, [...]
Chargebacks are a major threat to essentially every small and medium enterprise (SME). It should come as no surprise that retailers, such as clothing stores, are among the highest-risk businesses. That said, businesses operating in other industries face arguably even [...]
Many merchants have a fraught relationship with credit cards. On the one hand, credit and debit cards can drive business, making it easier for customers to shop both online and in the real world. Merchants also don’t have to make [...]
Chargebacks are a grave threat for businesses of every size, but for small businesses, even a few chargebacks could quickly evolve into an existential threat. Not only do merchants stand to lose revenue from the sale, but they will also [...]
Imagine this: You’re a restaurateur and the lunch rush finally eases, tables clearing out, the flood of orders now cooling to a trickle. Another fantastic few hours for your thriving business, with great food and excellent customer service drawing patrons [...]
For entrepreneurs and business managers, the world is their oyster. Unfortunately, however, risks abound. Businesses big and small now need to take cybersecurity threats seriously. This is true even for brick-and-mortar businesses. Whether you sell online or in-person, more and [...]
Not so long ago, chargebacks were difficult to prevent and contest. These days, a plethora of tools make preventing and combating chargebacks substantially less resource-intensive. Chargeback alerts, in particular, rank among the most effective and useful prevention tools. That’s why [...]
Did you know that all Verifi and Visa dispute solutions are available through ChargebackHelp? They're part of our one-stop-solution for merchants against fraud, disputes and chargebacks.
A comprehensive review of Ethoca's chargeback prevention tool.
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
This article, and the next, is published specifically to get you caught up on the "Dispute Landscape" - in this article, the causes of disputes, their nomenclature and their definitions.
Dubbed "Compelling Evidence 3.0" or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.