Video: Representment Explained
ChargebackHelp can recover lost revenue caused by customer chargebacks through a process called representment.
ChargebackHelp can recover lost revenue caused by customer chargebacks through a process called representment.
Arbitration chargebacks are the "ugly divorce" of transaction disputes. It means you have exhausted all reasonable recourse to resolve a dispute.
The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication.
Transaction disputes tend to favor the cardholder over the merchant. Merchants only have two ways to defend against payment reversals.
For best practise in fraud prevention merchants must capture key data on each transaction, including customer identity, order details, and user login logs.
Representment is the process by which merchants can dispute a chargeback and recover the revenue at stake.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.