The Ethoca Report on First-Party Fraud
Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.
Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
Battle Chargeback Fraud and Returns During the Holiday Season
'Tis the season for holiday shopping and that also means the season for holiday chargeback fraud and returns is fast approaching. Sometimes returns can result in chargebacks, so it’s especially careful to pay close attention to them. Fortunately, you can [...]
Q4 2022: Fraud Remains a Major Issue For Merchants
Fraud has grown to a point it can no longer be ignored as "the cost of doing business." Make sure you're taking these common sense measures...
Partial Chargebacks = Full Threat
Partial chargebacks are just as serious of a threat as full chargebacks; the revenue is only the beginning of what you stand to lose.
Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
There are steps you can take to effectively prevent and reverse chargebacks. Fighting them requires a proactive approach, and when done right, this approach delivers significant ROI.
Breaking Down the True Cost of Chargebacks
Breaking Down Chargeback Fees Chargebacks are a major threat to businesses big and small. In fact, the total costs of chargebacks exceed $30 billion per year, which is more than the revenue of many Fortune 500 companies, like McDonald’s and [...]
What Are Chargebacks?
Many merchants and entrepreneurs have heard of chargebacks but may not understand exactly what they are. That’s why we’re going to outline what chargebacks are, where they came from, and what the chargeback process looks like.
American Express Chargebacks – How Different Are They?
AMEX is its own issuer. That can make a huge difference for some merchants, and not in a good way. Find out what's at stake dealing with AMEX disputes.
Chargebacks 101: A merchant’s guide
Learn how fraud, disputes and chargebacks affect your bottom line and use this guide as a jump-off to find the dispute management solutions you need.
Merchant Help for Disputes on Amazon
Selling with Amazon comes with some unique benefits when dealing with disputes, provided the merchant complies with their requirements.
The Merchant Guide to Visa and MasterCard’s Chargeback Programs
Understand what happens with the card schemes when you process excessive chargebacks on their networks. Hint: It's expensive.