How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
The Dispute Landscape Part I: Fraud, disputes and their phases
This article, and the next, is published specifically to get you caught up on the "Dispute Landscape" - in this article, the causes of disputes, their nomenclature and their definitions.
Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed "Compelling Evidence 3.0" or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
New Mandate! The Mastercard Acquirer Collaboration explained
Not only can we explain this bewildering mandate, we can help you contain the cost and maintain smooth processing.
Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
There are steps you can take to effectively prevent and reverse chargebacks. Fighting them requires a proactive approach, and when done right, this approach delivers significant ROI.
The Four Most Common Dispute Management Services
Dispute management is not unlike a bag of golf clubs, where you’ll need different woods and wedges for specific parts of the fairway. Each management service has a particular application and building the right “bag” depends on knowing which circumstances each service is needed for.
Confirm Your Deliveries, Retain Your Revenue
How to leverage delivery confirmations to prevent disputes and recover lost revenue from "goods not received" chargebacks.
How To Profit From Returns
Hidden or non-existent return policies cost your business more than you might think. See how a good return policy can be an asset to sales and customer retention.
A Guide to Disputes with the Big Four Issuing Banks
Set an expectation baseline when dealing with issuers in transaction disputes. A good place to start is by understanding the dispute policies of the "Big Four" issuers: Bank of America, JP Morgan Chase, Wells Fargo and Citibank.
Managing Disputes on Stripe
While Stripe provides merchants with a simple, cutting edge solution for sending and receiving payments in the digital space, merchants still have to contend with disputes and chargebacks on this platform.
In-House or Out-Sourced Dispute Management? What You Need to Know
Dispute management is a balancing act. You want to protect your bottom line from fraud and chargebacks, but you don't want to add to the cost by throwing time and resources at the problem that could be better spent elsewhere.