Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
Dispute management providers like ChargebackHelp integrate the right tools across all payment networks into one platform.
Dispute management providers like ChargebackHelp integrate the right tools across all payment networks into one platform.
Many merchants know of chargebacks but may not fully understand them. We’ll explain what they are, their origins, and how the process works.
Chargebacks are a major threat for merchants online and IRL. Fortunately, companies can use dispute management services, to reduce risks.
Order Insight sends transaction data to issuing banks deflecting cardholder inquiries from becoming disputes and chargebacks.
Mastercard's Connected Intelligence will help identify weak links in transaction streams regarding fraud detection and false declines.
The real danger chargebacks present are not just the fees that accumulate; if you process too many, your processing can be abruptly terminated.
PayPal doesn't exactly protect you from chargebacks. But they do offer a Seller Protection Program to help reduce the number of chargebacks and disputes.
ChargebackHelp can recover lost revenue caused by customer chargebacks through a process called representment.
The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication.
Representment is the process by which merchants can dispute a chargeback and recover the revenue at stake.