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  • Chargeback Risk

Industries and Businesses Most At Risk of Chargebacks

Chargebacks are a major threat to most small and medium enterprise. But which small businesses experience the highest chargeback risks?

seopartners2025-01-25T19:57:02+00:00November 29, 2024|Categories: Chargebacks, Merchant Tips|Tags: chargeback, high-risk business, industry, merchant services, retail, risk, risk management|
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  • Artificial Intelligence Fraud

How is Artificial Intelligence Impacting Fraud and Chargebacks?

Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.

Mike Conway2025-01-25T20:15:40+00:00March 14, 2024|Categories: Chargebacks, Fraud, Industry|Tags: chargeback protection, customer service, fraud prevention, industry|
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  • Fair Credit Billing Act

How the US Congress Created Chargebacks

Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse.

Mike Conway2025-01-25T21:32:48+00:00January 12, 2021|Categories: Chargebacks|Tags: banks, Chargebacks, dispute management, industry|
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  • false declines

Mastercard Introduces Connected Intelligence: Reduce your false declines

Mastercard's Connected Intelligence will help identify weak links in transaction streams regarding fraud detection and false declines.

Mike Conway2025-01-25T21:36:59+00:00June 18, 2020|Categories: Fraud, Industry, Processing|Tags: chargeback protection, industry, mastercard, merchant services|
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  • High-Risk Merchant

How to Win at High-Risk Merchant Services

Being a high-risk merchant can be a drag. The high-risk designation can seem like a fat target on your business’ back for superfluous account fees.

Mike Conway2025-01-25T22:23:38+00:00August 2, 2018|Categories: Merchant Tips|Tags: banks, gateway, high-risk, independent sales organization, industry, merchant services, winning|
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  • Payments Panacea

Payments Panacea In the Works

What if we told you there is a industry-wide panacea in the works to standardize processing and accommodate third-party payments anywhere.

Mike Conway2025-01-25T22:24:38+00:00October 5, 2017|Categories: Industry|Tags: gateway, industry, processing|
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  • Authentication

The Future of Authentication

There's currently a lot of R&D going into creating user authentication tokens and they range from the fascinating to the downright scary.

Mike Conway2025-01-25T22:25:43+00:00June 26, 2017|Categories: Industry|Tags: authentication, customer service, gateway, industry, security|
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  • Call Centers

A Strategy for Using Call Centers

For many merchants, a customer call center is that impending solution which reduces chargebacks and invigorates customer relationships.

Mike Conway2025-01-25T22:31:15+00:00June 19, 2017|Categories: Industry, Merchant Tips|Tags: call centers, customer service, friction, gateway, high-risk merchants, industry, outsourcing, pro tips|
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  • EMV chip

EMV Migration—Not as Advertised

The EuroPay, MasterCard and Visa (EMV) migration to “smart cards” is a textbook example of the dissonance between expectation and execution.

Mike Conway2025-01-25T22:26:39+00:00December 16, 2016|Categories: Industry|Tags: CNP fraud, credit card fraud, EMV, industry, processing, smart cards|
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  • New Visa Rules

The New Visa Rules Explained

There has been a lot of uncertainty generated from the latest changes made by Visa. We're here to explain the new visa rules and how they affect you.

Mike Conway2025-01-25T22:34:16+00:00August 11, 2016|Categories: Industry|Tags: Chargebacks, fraud ratios, industry, Non Compliance Assessment, rules and regulations, thresholds, VCMP, VFMP, visa|
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