Chargebacks are a major threat to essentially every small and medium enterprise (SME). It should come as no surprise that retailers, such as clothing stores, are among the highest-risk businesses. That said, businesses operating in other industries face arguably even [...]
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse. Unfortunately, little has been done to adapt the chargeback to today's eCommerce landscape, making it into a tremendous burden for merchants.
Mastercard's Connected Intelligence is designed to help merchants identify weak links in their transaction stream vis-a-vis fraud detection and false declines.
We can guide merchants through the troubled waters of high-risk credit card processing, starting with five pro tips to smooth sailing with merchant services.
What if we told you there is a concerted, industry-wide solution in the works that will reduce fraud, friction, and abandonment in one fell swoop? Hard to believe, right? What if we added that this panacea would also standardize processing [...]
They say the password is dead, but that might seem ironic as you click “Forgot your password?” for the fifth time today. That said, the password is no longer as safe and reliable a security measure as it once was. [...]
When a cardholder sees a transaction on their bill that they don't recognize, or that they were unsatisfied with, they don't call the merchant. More often then not, they call their bank to dispute the charge. It is a real [...]
How the promise of EMV technology's "fraud prevention" merely flushed fraudsters over to the online space.
As your partner in reducing chargebacks, ChargebackHelp will also reduce the daunting complexities of this change into terms merchants can understand, and profit from.