How is Artificial Intelligence Impacting Fraud and Chargebacks?
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
How the US Congress Created Chargebacks
Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse. Unfortunately, little has been done to adapt the chargeback to today's eCommerce landscape, making it into a tremendous burden for merchants.
Mastercard Introduces Connected Intelligence: Reduce your false declines
Mastercard's Connected Intelligence is designed to help merchants identify weak links in their transaction stream vis-a-vis fraud detection and false declines.
How to Win at High-Risk Merchant Services
We can guide merchants through the troubled waters of high-risk credit card processing, starting with five pro tips to smooth sailing with merchant services.
Payments Panacea In the Works
What if we told you there is a concerted, industry-wide solution in the works that will reduce fraud, friction, and abandonment in one fell swoop? Hard to believe, right? What if we added that this panacea would also standardize processing [...]
The Future of Authentication
They say the password is dead, but that might seem ironic as you click “Forgot your password?” for the fifth time today. That said, the password is no longer as safe and reliable a security measure as it once was. [...]
A Strategy for Using Call Centers
When a cardholder sees a transaction on their bill that they don't recognize, or that they were unsatisfied with, they don't call the merchant. More often then not, they call their bank to dispute the charge. It is a real [...]
EMV Migration—Not as Advertised
How the promise of EMV technology's "fraud prevention" merely flushed fraudsters over to the online space.
The New Visa Rules Explained
As your partner in reducing chargebacks, ChargebackHelp will also reduce the daunting complexities of this change into terms merchants can understand, and profit from.