Visa Verifi’s RDR and CDRN Tools Explained
Did you know that all Verifi and Visa dispute solutions are available through ChargebackHelp? They're part of our one-stop-solution for merchants against fraud, disputes and chargebacks.
Heads Up for EU Merchants: Big changes coming to Visa’s dispute monitoring programs
Visa will retire its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) for merchants in the Visa Europe region. They're replacing it with a new program that ChargebackHelp clients will love.
Subscription Merchants: New Visa mandate for free trials
Effective this April: Review the new Visa rules for subscriptions initiated by free trial offers to enhance transparency for cardholders and help reduce disputes for merchants.
The Merchant Guide to Visa and MasterCard’s Chargeback Programs
Understand what happens with the card schemes when you process excessive chargebacks on their networks. Hint: It's expensive.
How and Why Visa’s VMPI Is Now Called Order Insight
When Visa launched its Visa Merchant Purchase Inquiry (VMPI), Verifi had a better-known competing version called Order Insight. This is the story about how the two became one.
Prevent Alerts With Visa’s Rapid Dispute Resolution
Visa's RDR expedites fraud resolution with automated responses to disputes based on predefined rules set by the merchant.
Is This the Death of Chargebacks?
We may soon be able to deflect disputes entirely, refund alerts immediately, and reduce chargebacks more effectively than ever before.
How To Win With the Visa Merchant Purchase Inquiry (VMPI)
The chargeback process has been unfair to merchants since its inception. VISA has recently made a commendable effort to balance the scales and help them reduce chargebacks under the Visa Claims Resolution (VCR) program. The Visa Merchant Purchase Inquiry (VMPI) [...]
The Cost of Chargebacks
"How much?" is perhaps the most-asked question of all time. Unfortunately, in the payments industry at least, it's also the most difficult to answer. That's especially true when it comes to how much do chargebacks cost for merchants. So many [...]
How to Win at the New VISA Rules
It's been just over six months since VISA mandated it's latest rule changes for chargebacks — pardon, "disputes". If you haven't yet, read our no-nonsense primer on the “Visa Claims Resolution Initiative”. Though the dust has yet to settle on [...]
VISA’s VCR might already be Betamax
In an attempt to improve how chargebacks are resolved, VISA has introduced the "Visa Claims Resolution Initiative," otherwise known by the cutting-edge acronym "VCR". Anyone who has dealt with VISA to resolve chargebacks knows an update has been sorely needed.
The New Visa Rules Explained
As your partner in reducing chargebacks, ChargebackHelp will also reduce the daunting complexities of this change into terms merchants can understand, and profit from.