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  • How Does Zero Liability Policy Affect Merchants

How Does Zero Liability Policy Affect Merchants

Visa and MasterCard have "zero liability" policies in place in order to protect consumers against fraud. But how do how zero liability policies work?

Mike Conway2025-01-25T22:11:21+00:00August 22, 2019|Categories: Chargebacks, Industry|Tags: MasterCard zero liability, visa zero liability, zero fraud liability, zero liability, zero liability protection|
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  • History of Credit Cards

A Brief History of Credit Cards

Credit cards are old technology — old as money, maybe just as old as writing.So let's take a short trip into the long history of credit cards.

Mike Conway2025-01-25T22:13:05+00:00March 28, 2019|Categories: Industry|Tags: credit cards|
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  • Payment Processors

A Closer Look at Processors

Payment processors are very important, so it's crucial for merchants to have some insider knowledge about them and the services they provide.

Mike Conway2025-01-25T22:13:26+00:00March 7, 2019|Categories: Industry, Processing, Services|Tags: credit card merchant service, iso credit card processing, merchant processing services, merchant services, merchant services card processing, processing, processors|
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  • Cost of Chargebacks

The Cost of Chargebacks

What is the true cost of chargebacks? “How much?” is a common yet tough question to answer, especially in the payments industry.

Mike Conway2025-01-25T22:17:23+00:00January 11, 2019|Categories: Chargebacks, Industry|Tags: chargeback fee, how much do chargebacks cost, mastercard, visa, visa chargeback rules, what is a violation assessment, what is a VISA non-compliance assessment|
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  • Merchant Risk

Merchant Risk and How to Manage It

So you're a high-risk merchant; it's really not the end of the world. High-risk merchants have superior access to global markets and unlimited processing.

Mike Conway2025-01-25T22:18:02+00:00December 18, 2018|Categories: Industry, Merchant Tips|Tags: banks, high-risk, high-risk merchants, merchant account for high risk business, merchant account high risk, merchant risk definition, risk management|
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  • Payments Panacea

Payments Panacea In the Works

What if we told you there is a industry-wide panacea in the works to standardize processing and accommodate third-party payments anywhere.

Mike Conway2025-01-25T22:24:38+00:00October 5, 2017|Categories: Industry|Tags: gateway, industry, processing|
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  • Authentication

The Future of Authentication

There's currently a lot of R&D going into creating user authentication tokens and they range from the fascinating to the downright scary.

Mike Conway2025-01-25T22:25:43+00:00June 26, 2017|Categories: Industry|Tags: authentication, customer service, gateway, industry, security|
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  • Call Centers

A Strategy for Using Call Centers

For many merchants, a customer call center is that impending solution which reduces chargebacks and invigorates customer relationships.

Mike Conway2025-01-25T22:31:15+00:00June 19, 2017|Categories: Industry, Merchant Tips|Tags: call centers, customer service, friction, gateway, high-risk merchants, industry, outsourcing, pro tips|
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  • EMV chip

EMV Migration—Not as Advertised

The EuroPay, MasterCard and Visa (EMV) migration to “smart cards” is a textbook example of the dissonance between expectation and execution.

Mike Conway2025-01-25T22:26:39+00:00December 16, 2016|Categories: Industry|Tags: CNP fraud, credit card fraud, EMV, industry, processing, smart cards|
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  • New Visa Rules

The New Visa Rules Explained

There has been a lot of uncertainty generated from the latest changes made by Visa. We're here to explain the new visa rules and how they affect you.

Mike Conway2025-01-25T22:34:16+00:00August 11, 2016|Categories: Industry|Tags: Chargebacks, fraud ratios, industry, Non Compliance Assessment, rules and regulations, thresholds, VCMP, VFMP, visa|
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