How is Artificial Intelligence Impacting Fraud and Chargebacks?
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
Five Quick Tips: How to prevent chargebacks
As with many things in life, an ounce of prevention is worth (at least) a pound of cure. Just so, you can take some practical steps to prevent chargebacks and cure the headache they create.
Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
How To Profit From Returns
Hidden or non-existent return policies cost your business more than you might think. See how a good return policy can be an asset to sales and customer retention.
The Perfect Customer Service Response to Chargebacks
Chargebacks are commonly considered to be a friction point between merchants and customers. But it doesn't have to be. Merchants that take the initiative can put chargebacks into the win column with a few easy steps taken before, during and [...]
How to Win at Subscription Billing
Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time. Many merchants in the high-risk verticals have been doing it since before it was cool, but the [...]
How to Win at Returns
Who knows what leads a customer to return a purchase? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles. Sounds nice, right? Start thinking about how to manage returns and you could be [...]
How To Do a Chargeback Right
If you're a cardholder researching how to do a chargeback, you've come to the right place! We're going to show you the best way to resolve a disputed transaction to get the best results. At ChargebackHelp, we have worked with [...]
The Future of Authentication
They say the password is dead, but that might seem ironic as you click “Forgot your password?” for the fifth time today. That said, the password is no longer as safe and reliable a security measure as it once was. [...]
A Strategy for Using Call Centers
When a cardholder sees a transaction on their bill that they don't recognize, or that they were unsatisfied with, they don't call the merchant. More often then not, they call their bank to dispute the charge. It is a real [...]
You think chargebacks are bad? Try false positives…
Your most-valuable customers are also your most-vulnerable to false declines. Let's not do that, mkay?
Chargebacks and Fraud – What Every Business Should Know
So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late. We share some important practices you can implement to be proactive in keeping your business protected and your customers happy.