Six Tips For Reducing Chargebacks Due To Customer Confusion
Learn how to effectively reduce chargebacks with actionable tips to prevent customer confusion, a preventable cause of many chargebacks.
How is Artificial Intelligence Impacting Fraud and Chargebacks?
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
Five Quick Tips: How to prevent chargebacks
Chargebacks are a major threat to businesses big and small, but there are steps you can take to prevent them from occurring.
Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
How To Profit From Returns
Returns are expensive, but chargebacks cost even more, so you do need a sensible and visible returns policy.
The Perfect Customer Service Response to Chargebacks
Chargebacks are considered to be a friction point between merchants and customers. But it doesn't have to be with the perfect customer service response.
How to Win at Subscription Billing
Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time.
How to Win at Returns
Who knows what leads to customer returns? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles.
How To Do a Chargeback Right
If you're a cardholder researching how to do a chargeback, you've come to the right place! Follow our simple 3-step process to do a chargeback right.
The Future of Authentication
There's currently a lot of R&D going into creating user authentication tokens and they range from the fascinating to the downright scary.
A Strategy for Using Call Centers
For many merchants, a customer call center is that impending solution which reduces chargebacks and invigorates customer relationships.
You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.