Recover More Revenue with Effective Rebuttal Letters
If you’re composing a chargeback rebuttal letter to a bank, a couple of things have already happened to get you there.
How to Win at Chargeback Reversals
Lots of our competitors out there want you to believe you can achieve chargeback reversals through representment, but that's fake news.
How to Win at Returns
Who knows what leads to customer returns? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles.
5 mistakes you’re making in fraud prevention
For best practise in fraud prevention merchants must capture key data on each transaction, including customer identity, order details, and user login logs.
Representment Explained
Representment is the process by which merchants can dispute a chargeback and recover the revenue at stake.
How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.
Friendly Fraud, Awkward Enemy
Friendly fraud has fast gown into a pandemic. Find out what you're up against as a merchant and learn how to fight back!
5 Tactics to Unfriend Friendly Fraud
While true fraud is committed by a distinctly criminal element, our very own customers most often unwittingly commit friendly fraud.