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About Mike Conway

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So far Mike Conway has created 103 blog entries.

Five Common Chargeback Myths Destroyed

2020-10-27T19:08:10+00:00February 18th, 2019|

Chargebacks are one of the less-glamorous byproducts of the merchant life. They're inconvenient, problematic, and often misunderstood. Like all murky troubles in life, understanding chargebacks is not that straightforward and [...]

How to Win at Subscription Billing

2020-10-30T18:14:07+00:00January 22nd, 2019|

Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time. Many merchants in the high-risk verticals have [...]

The Cost of Chargebacks

2020-10-30T18:32:21+00:00January 11th, 2019|

"How much?" is perhaps the most-asked question of all time. Unfortunately, in the payments industry at least, it's also the most difficult to answer. That's especially true when it comes [...]

Arbitration is Not Your Friend

2020-10-30T18:36:21+00:00January 10th, 2019|

Arbitration chargebacks are the "ugly divorce" of transaction disputes. It means you have exhausted all reasonable recourse to resolve a dispute between you, the cardholder, and the banks, and you [...]

How to Win at Chargeback Reversals

2020-10-30T18:52:30+00:00January 2nd, 2019|

There is a common misconception about chargebacks going around, that they can be "reversed." Lots of our competitors out there say you can reverse a chargeback through representment, but that's [...]

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