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So far Mike Conway has created 103 blog entries.

Merchant IDs for High-Risk Verticals

2020-10-30T19:01:45+00:00November 30th, 2018|

Our handy-dandy glossary of payments terms defines a merchant account as: "A bank account which the merchant holds with an acquiring bank to process credit card transactions." A "merchant ID" [...]

How to Win at Returns

2020-10-30T20:39:24+00:00November 14th, 2018|

Who knows what leads a customer to return a purchase? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles. Sounds nice, right? Start [...]

Customer Disputes: What happens?

2020-11-02T20:03:28+00:00November 13th, 2018|

Let's pull back the curtain on what happens when a cardholder disputes a purchase. For many merchants, their understanding of this process begins and ends with receiving a chargeback. That's [...]

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