What is 3D Secure (2.0 Edition)?
Technically speaking, 3D Secure (3DS) is an authentication process where three "domains" (hence 3D) are involved in authorizing a transaction.
How the US Congress Created Chargebacks
Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse.
Processing Explained, Simply
ChargebackHelp simplifies payment processing for merchants, breaking down the complex elements of transactions to make them easy to understand.
Issuer, Acquirer, or Network? The Banks Explained
Discover the key roles of Issuer, Acquirer, or Network in transactions—how issuing banks, card networks, and acquiring banks work together to process payments.
Arbitration is Not Your Friend
Arbitration chargebacks are the "ugly divorce" of transaction disputes. It means you have exhausted all reasonable recourse to resolve a dispute.
How to Win at Chargeback Reversals
Lots of our competitors out there want you to believe you can achieve chargeback reversals through representment, but that's fake news.
Merchant Risk and How to Manage It
So you're a high-risk merchant; it's really not the end of the world. High-risk merchants have superior access to global markets and unlimited processing.
Getting Paid: The Wild Ride of Authorizations
Compared to cash purchases, the authorization of credit card transactions is almost comically complicated. To really understand it, you have to read this.
Customer Disputes: What happens?
Let's look at what happens when a customer disputes a purchase. For many merchants, their understanding of this process begins and ends with chargebacks.
How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
How to Win at High-Risk Merchant Services
Being a high-risk merchant can be a drag. The high-risk designation can seem like a fat target on your business’ back for superfluous account fees.