Customer Disputes: What happens?
Let's look at what happens when a customer disputes a purchase. For many merchants, their understanding of this process begins and ends with chargebacks.
How to Win at the New VISA Rules
It's been just over six months since VISA mandated it's latest rule changes for chargebacks — pardon, "disputes".
Developing Artificial Intelligence to Terminate Fraud
AI may significantly reduce, if not completely terminate, credit card fraud, before it figures out how to enslave humanity.
How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
The Chargeback Process Explained
The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication.
How To Do a Chargeback Right
If you're a cardholder researching how to do a chargeback, you've come to the right place! Follow our simple 3-step process to do a chargeback right.
Unsecured vs. Secured Credit Cards: What it means for merchants
There are two basic types of credit cards you'll be processing as merchants: secured and unsecured. It's important to know the distinctions between the two.
How Merchants Can Defend Against Payment Reversals
Transaction disputes tend to favor the cardholder over the merchant. Merchants only have two ways to defend against payment reversals.
How to Win at High-Risk Merchant Services
Being a high-risk merchant can be a drag. The high-risk designation can seem like a fat target on your business’ back for superfluous account fees.
Ticketing: A fraud favorite
Ticketing vendors have fast become a primary target for criminal fraud and chargeback fraud. Yet the ticketing business is not considered high-risk.
A Fraud Is Born: 5 common credit card frauds
Ever ask yourself "how did those credit card numbers get stolen?" You should, since this day and age we're all potential victims of credit card fraud.
The Anatomy of Transaction Fees
Calculating your transaction fees can be a real pain in the cashflow. Card schemes like Visa and Mastercard have their own rate structures.